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- Tasks: Process payrolls and deliver world-class service to clients in a dynamic team.
- Company: Join ADP, a leader in payroll solutions with a commitment to diversity and inclusion.
- Benefits: Enjoy 25 days holiday, private medical insurance, and study support.
- Other info: Hybrid working model with opportunities for career growth and development.
- Why this job: Make a real impact by ensuring accurate payroll delivery for clients.
- Qualifications: 2 years UK payroll experience and strong customer service skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are recruiting for Payroll Specialists! This is an exciting role part of our growing Service team. If you have experience in processing payrolls from start to finish we would love to hear from you!
Location: Our Cheadle office - Southgate Centre One 319 Wilmslow Road Heald Green, Cheadle, Manchester SK8 3PW
Hybrid working - 3 days in office and 2 days from home
JOB PURPOSE
- To deliver World Class Service to clients
- To process and deliver client payrolls and all other related services including “end of year” (EOY) requirements accurately and on time
KEY OBJECTIVES
- World Class Service delivery
- Accurate and timely payroll delivery
- Client retention
KEY DUTIES / TASKS
- Collate, interpret and validate data supplied by clients for processing
- Process client data in line with departmental processes & procedures
- Communication with clients in line with departmental processes and procedures
- Analyse & manage payroll output for accuracy and to meet legislative requirements
- Highlight and escalate/respond to any matter that may affect the smooth running of client payrolls
- Perform reconciliations and EOY processes as required by the client schedule
- Prepare and complete manually calculated payslips
- Respond to allocated client queries and take appropriate action in accordance with service level performance targets
- Liaise with other departments to meet client service definition criteria
- Ensure client Payroll Procedures manual is current
- Provide information as necessary to statutory bodies
- Maintain knowledge of current ADP products and services
- Maintain knowledge of current statutory legislation
- Work with other team members to meet payroll deadlines
- Participate in the collation and analysis of payroll service performance statistics and resulting improvement plans
- Utilise knowledge to contribute to the training programmes for new and less experienced members of staff
- Carry out other duties as required to fulfil the role
- Follow ADP policy as stated in the Associate Handbook
SKILLS AND KNOWLEDGE
- Minimum of 2 years UK payroll experience
- Payroll legislation knowledge
- Strong customer service skills
- Good communicating and influencing skills
- Results orientated
- Process and quality orientated
- Microsoft Office, including Excel, Word and PowerPoint
BENEFITS
- 25 days holiday with the option to buy/sell
- Pension scheme
- Life assurance cover
- Private medical insurance
- Employee discount portal
- Study support
- Employee volunteering scheme
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic.
Payroll Assistant in Didsbury employer: ADP, Inc.
Contact Detail:
ADP, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payroll Assistant in Didsbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the payroll industry and let them know you're on the hunt for a Payroll Assistant role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your payroll knowledge and customer service skills. Be ready to discuss your experience processing payrolls and how you've delivered world-class service in the past. Practice common interview questions with a friend to boost your confidence!
✨Tip Number 3
Don’t forget to showcase your tech skills! Familiarise yourself with Microsoft Office, especially Excel, as it’s crucial for payroll tasks. Bring examples of how you've used these tools effectively in previous roles to the interview.
✨Tip Number 4
Apply through our website for the best chance at landing that Payroll Assistant gig! We love seeing applications directly from candidates who are eager to join our team. Plus, it shows you're serious about working with us!
We think you need these skills to ace Payroll Assistant in Didsbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Payroll Assistant role. Highlight your experience in processing payrolls and any relevant skills that match the job description. We want to see how you can deliver that World Class Service!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about payroll and how your previous experience aligns with our key objectives. Let us know why you’d be a great fit for our team!
Show Off Your Skills: Don’t forget to showcase your strong customer service skills and knowledge of payroll legislation. We’re looking for results-oriented individuals, so make sure to include examples of how you've achieved this in past roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at ADP, Inc.
✨Know Your Payroll Stuff
Make sure you brush up on your payroll knowledge before the interview. Understand the entire payroll process, including end-of-year requirements and current UK legislation. This will show that you're not just familiar with the basics but are ready to hit the ground running.
✨Show Off Your Customer Service Skills
Since this role involves delivering world-class service, be prepared to discuss how you've handled client queries in the past. Think of specific examples where you went above and beyond to ensure client satisfaction. This will demonstrate your strong customer service skills.
✨Excel at Excel
Given that the job requires proficiency in Microsoft Office, especially Excel, make sure you can talk about your experience with spreadsheets. Be ready to discuss any complex formulas or data analysis you've done, as this will highlight your process and quality orientation.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the company culture, and how they measure success in the payroll department. This shows your genuine interest in the role and helps you assess if it's the right fit for you.