At a Glance
- Tasks: Process payrolls from start to finish and deliver world-class service to clients.
- Company: Join a dynamic team at ADP, a leader in payroll solutions.
- Benefits: Enjoy 25 days holiday, private medical insurance, and study support.
- Other info: Hybrid working model with opportunities for career growth and development.
- Why this job: Make a real impact by ensuring accurate payroll delivery for clients.
- Qualifications: 2 years UK payroll experience and strong customer service skills.
The predicted salary is between 30000 - 40000 € per year.
We are recruiting for Payroll Specialists! This is an exciting role part of our growing Service team. If you have experience in processing payrolls from start to finish we would love to hear from you!
Location: Our Cheadle office - Southgate Centre One 319 Wilmslow Road Heald Green, Cheadle Manchester SK8 3PW
Hybrid working - 3 days in office and 2 days from home
JOB PURPOSE
- To deliver World Class Service to clients
- To process and deliver client payrolls and all other related services including "end of year" (EOY) requirements accurately and on time
KEY OBJECTIVES
- World Class Service delivery
- Accurate and timely payroll delivery
- Client retention
KEY DUTIES/TASKS
- Collate, interpret and validate data supplied by clients for processing
- Process client data in line with departmental processes & procedures
- Communication with clients in line with departmental processes and procedures
- Analyse & manage payroll output for accuracy and to meet legislative requirements
- Highlight and escape/respond to any matter that may affect the smooth running of client payrolls
- Perform reconciliations and EOY processes as required by the client schedule
- Prepare and complete manually calculated payslips
- Respond to allocated client queries and take appropriate action in accordance with service level performance targets
- Liaise with other departments to meet client service definition criteria
- Ensure client Payroll Procedures manual is current
- Provide information as necessary to statutory bodies
- Maintain knowledge of current ADP products and services
- Maintain knowledge of current statutory legislation
- Work with other team members to meet payroll deadlines
- Participate in the collation and analysis of payroll service performance statistics and resulting improvement plans
- Utilise knowledge to contribute to the training programmes for new and less experienced members of staff
- Carry out other duties as required to fulfil the role
- Follow ADP policy as stated in the Associate Handbook
SKILLS AND KNOWLEDGE
- Minimum of 2 years UK payroll experience
- Payroll legislation knowledge
- Strong customer service skills
- Good communicating and influencing skills
- Results orientated
- Process and quality orientated
- Microsoft Office, including Excel, Word and PowerPoint
BENEFITS
- 25 days holiday with the option to buy/sell
- Pension scheme
- Life assurance cover
- Private medical insurance
- Employee discount portal
- Study support
- Employee volunteering scheme
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic.
Payroll Specialist in Cheadle Hulme employer: ADP, Inc.
At ADP, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation. Our Cheadle office provides a hybrid working model, allowing for flexibility while ensuring our Payroll Specialists deliver world-class service to clients. With comprehensive benefits including generous holiday allowances, private medical insurance, and opportunities for professional growth, ADP is committed to supporting our employees' well-being and career development in a diverse and inclusive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Payroll Specialist in Cheadle Hulme
✨Tip Number 1
Network like a pro! Reach out to your connections in the payroll industry and let them know you're on the hunt for a Payroll Specialist role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your payroll knowledge and client service skills. Think about real-life scenarios where you've delivered world-class service or tackled payroll challenges, and be ready to share those stories!
✨Tip Number 3
Don’t just apply anywhere—apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at ADP.
✨Tip Number 4
Follow up after your interviews! A quick thank-you email can go a long way in making a lasting impression. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind.
We think you need these skills to ace Payroll Specialist in Cheadle Hulme
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Payroll Specialist role. Highlight your experience in processing payrolls and any relevant skills that match the job description. We want to see how you can deliver that World Class Service!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about payroll and how your previous experience aligns with our key objectives. Let us know why you’d be a great fit for our team!
Show Off Your Skills:Don’t forget to showcase your strong customer service skills and knowledge of payroll legislation. We love candidates who can communicate effectively and are results-oriented, so make sure these qualities come through in your application.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at ADP, Inc.
✨Know Your Payroll Inside Out
Make sure you brush up on your payroll knowledge before the interview. Understand the entire process from start to finish, including EOY requirements. Being able to discuss specific payroll legislation and how it impacts your work will show that you're not just familiar with the basics but are truly knowledgeable.
✨Showcase Your Customer Service Skills
Since this role emphasises world-class service delivery, be prepared to share examples of how you've provided excellent customer service in previous roles. Think about times when you resolved client queries or improved processes to enhance client satisfaction.
✨Prepare for Technical Questions
Expect questions that test your technical skills, especially around Microsoft Office tools like Excel. Brush up on your ability to analyse payroll data and perform reconciliations. You might even want to practice explaining how you would handle specific payroll scenarios.
✨Demonstrate Team Collaboration
This role involves working closely with other departments, so be ready to discuss your experience in team settings. Share examples of how you've collaborated with colleagues to meet deadlines or improve payroll processes, highlighting your communication and influencing skills.
