At a Glance
- Tasks: Handle customer inquiries and provide ETAs in a dynamic logistics team.
- Company: Leading recruitment agency with a vibrant team culture.
- Benefits: Competitive salary, bonuses, and free on-site parking.
- Other info: Full-time office-based role, Monday to Friday.
- Why this job: Join a supportive team and make a difference in customer service.
- Qualifications: Excellent telephone skills and experience in customer service required.
The predicted salary is between 27185 - 28115 £ per year.
A leading recruitment agency is seeking a Logistics / Customer Advisor in Chelmsford/Wickford. The role requires excellent telephone skills and experience in customer service, particularly in logistics.
You will handle customer inquiries, provide ETAs, and work collaboratively with transport planners in a vibrant team environment. A car driver is essential, and you will enjoy free on-site parking.
The position offers a full-time office-based work schedule, Monday to Friday, with a salary range of £27,185 – £28,115 plus bonuses.
Logistics Customer Advisor: Service & Support (Car Driver) in Wickford employer: Adore Recruitment
Contact Detail:
Adore Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics Customer Advisor: Service & Support (Car Driver) in Wickford
✨Tip Number 1
Make sure to brush up on your telephone skills! Since this role is all about handling customer inquiries, practice speaking clearly and confidently. We want you to shine when you pick up that phone!
✨Tip Number 2
Familiarise yourself with logistics terminology. Knowing the lingo will not only help you in conversations but also show that you're serious about the role. We’re here to support you in getting that edge!
✨Tip Number 3
Network with current employees or others in the industry. They can provide insights into the company culture and what it takes to succeed. Plus, a friendly chat might just lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re excited to see you take this step towards landing that Logistics Customer Advisor role!
We think you need these skills to ace Logistics Customer Advisor: Service & Support (Car Driver) in Wickford
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service, especially in logistics. We want to see how you've handled inquiries and provided support in previous roles, so don’t hold back!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and get straight to the point. We appreciate a well-structured application that’s easy to read.
Tailor Your Application: Take a moment to customise your application for this role. Mention specific skills or experiences that relate directly to the job description. It shows us you’re genuinely interested and have done your homework!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Adore Recruitment
✨Know Your Logistics
Make sure you brush up on logistics terminology and processes. Understanding how the supply chain works will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about specific situations where you resolved issues or went above and beyond for a customer, as this will demonstrate your capability in handling inquiries effectively.
✨Practice Your Phone Etiquette
Since excellent telephone skills are crucial for this role, practice speaking clearly and professionally. You might even want to do mock calls with a friend to get comfortable with handling customer inquiries over the phone.
✨Teamwork is Key
Be ready to discuss how you work within a team. Since you'll be collaborating with transport planners, think of examples where you've successfully worked in a team environment and how you contributed to achieving common goals.