Sales and Administration Assistant
Location: Basildon, Essex, SS13 1LJ
Salary: £25,250.00 per annum + performance bonus
Hours: Monday to Friday, 7:00 am - 4:00 pm
Are you looking for a varied role in a fast-paced trade environment? A well-established specialist merchant is seeking a Sales & Administration Assistant to join its growing team in Basildon. This is an excellent opportunity for someone with strong administrative and customer service skills to contribute to a dynamic business.
About the Role:
Reporting to the Administration Supervisor, you’ll be the first point of contact for customers at the trade counter and on the phone, while supporting a wide range of administrative duties.
Key Responsibilities Include:
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Providing excellent face-to-face and telephone customer service
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Handling sales transactions, refunds, credits, and account queries
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Supporting branch communications and managing general admin tasks
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Assisting with stock accuracy and order placement
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Maintaining high standards on the trade counter and kitchen/serving area
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Helping to ensure health and safety compliance
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Supporting delivery scheduling and maintaining delivery boards
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Participating in the execution of sales plans and following up on quotes
What We’re Looking For:
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Strong administrative skills and attention to detail
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Ability to work under pressure and meet deadlines
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Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
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Excellent interpersonal and communication skills
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A proactive, committed, and reliable approach
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Confidence in handling customer queries and complaints professionally
This role is perfect for someone with experience in business administration, supported by good GCSE or A-level results and a desire to thrive in a customer-focused setting.
How to Apply:
If you're interested in this opportunity, please send your CV
