At a Glance
- Tasks: Serve customers, process sales, and maintain stock at the trade counter.
- Company: Join a friendly, family-run plumbing and heating supplier with a great reputation.
- Benefits: Enjoy a competitive salary, no weekend work, and a supportive team environment.
- Other info: Work in a close-knit team with opportunities for personal growth.
- Why this job: Be the first point of contact for customers and make a real difference in their experience.
- Qualifications: Experience in customer service, ideally in plumbing or heating.
The predicted salary is between 30000 - 30000 € per year.
Location: Wickford Area
Salary: £30,000 per annum
Hours: Monday – Friday, 8:00am – 5:00pm (No weekends)
About the Role
We are currently recruiting on behalf of a well-established, busy plumbing and heating supplier who are looking to add a Trade Counter Assistant to their friendly and close-knit team. This is a fantastic opportunity to join a small, family-run business known for its excellent customer service and strong industry reputation. Working at the heart of the business, you will be the first point of contact for trade and retail customers, providing advice, processing sales, and ensuring the smooth running of the counter.
Key Responsibilities
- Serving customers on the trade counter in a professional and helpful manner
- Offering product advice on plumbing and heating supplies
- Processing orders, sales, and payments
- Maintaining stock levels and merchandising displays
- Building strong relationships with regular trade customers
- Supporting general day-to-day branch operations
About You
The ideal candidate will:
- Have previous experience within a trade counter or similar customer-facing role
- Ideally come from a plumbing or heating background
- Have experience working in a small or family-run business environment
- Be personable, reliable, and co...
Trade Counter Assistant in Essex employer: Adore Recruitment
Join a well-established, family-run plumbing and heating supplier in the Wickford area, where you will be part of a friendly team dedicated to delivering exceptional customer service. Enjoy a supportive work culture that values personal relationships and offers opportunities for professional growth, all while benefiting from a stable Monday to Friday schedule with no weekend work.
StudySmarter Expert Advice🤫
We think this is how you could land Trade Counter Assistant in Essex
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the plumbing and heating industry. A personal recommendation can go a long way in landing that Trade Counter Assistant role.
✨Tip Number 2
Show off your personality! When you get that interview, let your friendly and approachable nature shine through. Remember, they’re looking for someone who fits into their close-knit team, so be yourself and connect with them.
✨Tip Number 3
Do your homework! Research the company and its products before your interview. Being knowledgeable about their offerings will not only impress them but also help you provide better customer service if you land the job.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you’re serious about joining their team. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace Trade Counter Assistant in Essex
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way, especially for a role that involves customer interaction.
Tailor Your Experience:Make sure to highlight any relevant experience you have in trade counter roles or customer service. We love seeing how your background fits with what we do, so don’t be shy about showcasing your plumbing or heating knowledge!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to find. Avoid jargon unless it’s relevant to the role – we want to understand your journey!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Adore Recruitment
✨Know Your Products
Familiarise yourself with common plumbing and heating supplies before the interview. Being able to discuss specific products and their uses will show that you're genuinely interested in the role and can provide valuable advice to customers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went the extra mile for a customer, as this is crucial for a Trade Counter Assistant.
✨Understand the Company Culture
Research the company’s values and culture. Since it’s a family-run business, emphasise your ability to work well in a close-knit team and your appreciation for a friendly work environment during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, training opportunities, or how they measure success in the role. This shows your enthusiasm and helps you gauge if it's the right fit for you.
