At a Glance
- Tasks: Manage high-value client accounts and drive growth through exceptional service.
- Company: Leading international logistics provider with a focus on customer satisfaction.
- Benefits: Competitive salary, bonus, private medical insurance, gym membership, and pension contribution.
- Other info: Enjoy hybrid working, team events, and excellent career progression opportunities.
- Why this job: Join a rapidly expanding team and make a real impact in the logistics industry.
- Qualifications: 5+ years of account management experience in logistics or e-commerce.
Location: Thurrock, Essex (Hybrid working available)
Salary: Competitive + Bonus + Excellent Benefits
Hours: Monday - Friday, 9:00am - 5:30pm
Job Type: Permanent, Full-Time
Industry: Logistics / E-commerce / International Delivery
The Company
A leading international logistics provider, with a reputation for exceptional customer service and cutting-edge delivery solutions, is seeking a Senior Account Manager to join their growing team. Specialising in cross-border delivery for e-commerce and retail clients, this forward-thinking business is rapidly expanding and offers fantastic progression opportunities.
The Role
As a Senior Account Manager, you’ll be responsible for managing and developing a portfolio of high-value clients. Your focus will be on maintaining strong relationships, delivering exceptional service, and identifying commercial opportunities for growth. You'll work closely with internal departments including Customer Experience, Sales, Operations, and Technology to ensure a seamless and value-driven experience for your accounts.
- Manage and nurture key accounts, ensuring long-term satisfaction and loyalty
- Identify growth opportunities within existing accounts and drive revenue through upselling and cross-selling
- Deliver regular business reviews, performance updates, and strategic recommendations to clients
- Collaborate cross-functionally to optimise service delivery and resolve client issues promptly
- Analyse client data and market trends to inform strategic planning and reporting
- Support internal teams during peak trading periods and contribute to process improvements
Requirements
- 5+ years of account management experience in logistics, e-commerce, or a related sector
- Demonstrated success in growing and retaining client accounts
- Strong commercial awareness and confidence in negotiations
- Comfortable working with data and reporting tools to support client decisions
Benefits
- Competitive salary and performance-based bonus
- Private medical insurance
- 5% employer pension contribution
- Free gym membership
- Monthly rewards (including £500 Employee of the Month bonus)
- Team social events and regular 'pay day treats'
- Hybrid working model offering flexibility and autonomy
Apply now and take your account management career to the next level.
Locations
Account Managers/Senior Account Manager in Essex, Tilbury employer: Adore Recruitment
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StudySmarter Expert Advice🤫
We think this is how you could land Account Managers/Senior Account Manager in Essex, Tilbury
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Adore Recruitment and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Adore Recruitment!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Adore Recruitment keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Account Managers/Senior Account Manager in Essex, Tilbury
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Adore Recruitment:This is your chance to really connect with the team at Adore Recruitment. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Adore Recruitment
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Adore Recruitment.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Adore Recruitment that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Adore Recruitment. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
