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- Tasks: Be the first point of contact for customers and assist with hire enquiries.
- Company: Expanding company with modern offices and a vibrant team atmosphere.
- Benefits: Competitive salary, monthly commission, and free parking.
- Other info: Car driver required due to location; enjoy a buzzing work environment.
- Why this job: Join a dynamic team and earn bonuses while delivering excellent customer service.
- Qualifications: Experience in customer service or administrative roles with strong telephone skills.
The predicted salary is between 26000 - 26000 £ per year.
Location: Chelmsford / Wickford – Car driver required due to location.
Salary: £26,000 plus monthly commission.
Working hours: Monday to Friday, office based, full time.
I am recruiting for an expanding company based on the outskirts of Wickford / Chelmsford. The company owns eight different depots across the country and this vacancy is within their modern newly renovated offices between Wickford and Chelmsford.
They are looking for someone with excellent telephone skills to be part of a team working together to deliver the ultimate hire experience within the new business department. You will also grow relationships with existing clients.
You will act as the first interaction for customers and answer incoming calls, assist with completion of a contact form or online chat, and help with processing hire enquiries.
We are looking for candidates with office based and telephone based customer service experience or someone who has been in an administrative role which involved a lot of telephone based customer/client interaction.
If you enjoy working within a buzzy environment and within a role which involves a high level of incoming telephone work plus the option of earning a monthly bonus just for doing your job, then contact us immediately to discuss this great opportunity.
Due to the rural location, it is essential that you are a car driver. This role offers free parking!
If you are interested in joining this fantastic team, contact me now!
Email: claire.murrell@adore-recruitment.co.uk
Phone: 01268 971 950 / 07930 381354
Customer Advisor – New Business Department in Colchester employer: Adore Recruitment
Contact Detail:
Adore Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor – New Business Department in Colchester
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you chat with them, drop in some insights about their recent projects or achievements to impress them.
✨Tip Number 2
Practice your phone skills! Since this role is all about handling calls, do a few mock calls with friends or family. Focus on being friendly and clear – it’ll help you shine during the real deal.
✨Tip Number 3
Show your enthusiasm! When you get that chance to speak with them, let your passion for customer service come through. Share examples of how you've gone above and beyond for customers in the past.
✨Tip Number 4
Don’t forget to follow up! After your chat, shoot them a quick email thanking them for their time and reiterating your interest. It shows you’re keen and keeps you fresh in their minds!
We think you need these skills to ace Customer Advisor – New Business Department in Colchester
Some tips for your application 🫡
Show Off Your Telephone Skills: Since this role is all about excellent telephone communication, make sure to highlight any relevant experience you have. We want to see how you've successfully handled calls and built relationships with customers in the past.
Tailor Your Application: Take a moment to read through the job description and tailor your application accordingly. We love seeing candidates who understand what we’re looking for and can demonstrate how their skills match our needs.
Be Personable and Engaging: Remember, you're applying for a customer-facing role! Use a friendly tone in your application to show us that you’re approachable and ready to deliver an amazing hire experience. We want to feel your enthusiasm!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Adore Recruitment
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their services, values, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Show Off Your Telephone Skills
Since this role heavily involves telephone interaction, practice your phone etiquette. Be ready to demonstrate how you handle calls, manage customer queries, and maintain a friendly tone. You might even want to prepare a few scenarios to showcase your problem-solving skills during the interview.
✨Highlight Relevant Experience
Make sure to bring up any previous roles where you’ve had significant customer service or administrative experience. Share specific examples of how you’ve successfully managed client interactions or resolved issues over the phone. This will help the interviewer see how you can contribute to their team.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with questions about the role and the company culture. Ask about the team dynamics, training opportunities, or what success looks like in this position. This shows that you’re engaged and serious about the opportunity.