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- Tasks: Handle customer inquiries and provide ETAs in a vibrant team.
- Company: Leading recruitment agency with a focus on logistics.
- Benefits: Competitive salary, bonuses, and free on-site parking.
- Other info: Full-time office-based role, Monday to Friday.
- Why this job: Join a dynamic team and make a real difference in customer service.
- Qualifications: Excellent telephone skills and experience in customer service required.
The predicted salary is between 27185 - 28115 £ per year.
A leading recruitment agency is seeking a Logistics / Customer Advisor in Chelmsford/Wickford. The role requires excellent telephone skills and experience in customer service, particularly in logistics.
You will handle customer inquiries, provide ETAs, and work collaboratively with transport planners in a vibrant team environment. A car driver is essential, and you will enjoy free on-site parking.
The position offers a full-time office-based work schedule, Monday to Friday, with a salary range of £27,185 – £28,115 plus bonuses.
Logistics Customer Advisor: Service & Support (Car Driver) in Chelmsford employer: Adore Recruitment
Contact Detail:
Adore Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics Customer Advisor: Service & Support (Car Driver) in Chelmsford
✨Tip Number 1
Get to know the company before your interview! Research their values, mission, and recent news. This will help us tailor our answers and show that we're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will boost our confidence and help us articulate our experience in customer service and logistics clearly.
✨Tip Number 3
Dress the part! Even if it’s a casual environment, looking professional can make a great first impression. We want to show that we take the opportunity seriously and are ready to contribute to the vibrant team.
✨Tip Number 4
Follow up after the interview! A quick thank-you email can set us apart from other candidates. It shows our enthusiasm for the role and keeps us fresh in their minds as they make their decision.
We think you need these skills to ace Logistics Customer Advisor: Service & Support (Car Driver) in Chelmsford
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service, especially in logistics. We want to see how you've handled inquiries and provided support in previous roles, so don’t hold back!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and get straight to the point. We appreciate a well-structured application that’s easy to read.
Tailor Your Application: Take a moment to customise your application for this role. Mention specific skills or experiences that relate directly to the job description. It shows us you’re genuinely interested and have done your homework!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Adore Recruitment
✨Know Your Logistics
Make sure you brush up on logistics terminology and processes. Understanding how the supply chain works will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about specific situations where you resolved issues or went above and beyond for a customer, as this will demonstrate your capability in handling inquiries effectively.
✨Practice Your Phone Etiquette
Since excellent telephone skills are crucial for this role, practice speaking clearly and professionally. You might even want to do mock calls with a friend to get comfortable with handling different types of customer inquiries.
✨Team Player Mindset
This position involves working closely with transport planners, so be ready to discuss how you collaborate with others. Share examples of how you've worked in a team environment and contributed to achieving common goals.