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- Tasks: Be the first point of contact for customers and assist with hire enquiries.
- Company: Expanding company with modern offices in Wickford/Chelmsford.
- Benefits: Competitive salary, monthly commission, and free parking.
- Other info: Car driver required due to location; great career growth opportunities.
- Why this job: Join a buzzing team and earn bonuses while delivering excellent customer service.
- Qualifications: Experience in customer service or administrative roles with strong phone skills.
The predicted salary is between 26000 - 26000 £ per year.
Location: Chelmsford / Wickford – Car driver required due to location.
Salary: £26,000 plus monthly commission.
Working hours: Monday to Friday, office based, full time.
I am recruiting for an expanding company based on the outskirts of Wickford / Chelmsford. The company owns eight different depots across the country and this vacancy is within their modern newly renovated offices between Wickford and Chelmsford.
They are looking for someone with excellent telephone skills to be part of a team working together to deliver the ultimate hire experience within the new business department. You will also grow relationships with existing clients.
You will act as the first interaction for customers and answer incoming calls, assist with completion of a contact form or online chat, and help with processing hire enquiries.
We are looking for candidates with office based and telephone based customer service experience or someone who has been in an administrative role which involved a lot of telephone based customer/client interaction.
If you enjoy working within a buzzy environment and within a role which involves a high level of incoming telephone work plus the option of earning a monthly bonus just for doing your job, then contact us immediately to discuss this great opportunity.
Due to the rural location, it is essential that you are a car driver. This role offers free parking!
If you are interested in joining this fantastic team, contact me now!
Email: claire.murrell@adore-recruitment.co.uk
Phone: 01268 971 950 / 07930 381354
Customer Advisor – New Business Department in Basildon employer: Adore Recruitment
Contact Detail:
Adore Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor – New Business Department in Basildon
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you chat with them, drop in some insights about their recent projects or achievements to impress them.
✨Tip Number 2
Practice your phone skills! Since this role is all about telephone interaction, grab a friend and do some mock calls. Focus on being friendly, clear, and confident – it’ll make a world of difference during your interview.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. This can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot them a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Customer Advisor – New Business Department in Basildon
Some tips for your application 🫡
Show Off Your Telephone Skills: Since this role is all about excellent telephone communication, make sure to highlight any relevant experience in your application. We want to see how you can engage with customers and create a positive first impression!
Tailor Your Application: Take a moment to customise your CV and cover letter for this specific role. Mention your customer service experience and how it aligns with the responsibilities of a Customer Advisor in our New Business Department.
Be Enthusiastic!: Let your passion for customer service shine through in your written application. We love candidates who are excited about the opportunity to work in a buzzing environment and contribute to delivering the ultimate hire experience.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at Adore Recruitment
✨Know Your Customer Service Basics
Brush up on your customer service skills, especially over the phone. Be ready to discuss how you've handled difficult calls or resolved customer issues in the past. This will show that you understand the importance of delivering a great hire experience.
✨Show Enthusiasm for the Role
Let your passion for customer service shine through during the interview. Talk about why you enjoy working in a busy environment and how you thrive on helping customers. A positive attitude can make a big difference!
✨Prepare for Common Questions
Think about questions you might be asked, like how you would handle a high volume of incoming calls or how you build relationships with clients. Practising your answers can help you feel more confident and articulate during the interview.
✨Highlight Your Team Spirit
Since this role involves working as part of a team, be prepared to share examples of how you've collaborated with others in previous jobs. Emphasising your ability to work well with colleagues will show that you're a great fit for their team-oriented culture.