At a Glance
- Tasks: Support Account Managers and enhance client relationships in a dynamic environment.
- Company: Join a passionate team in a hybrid role based in Ongar, Essex.
- Benefits: Competitive salary, hybrid working, and hands-on experience in account management.
- Other info: Gain exposure to key clients and build your career in account management.
- Why this job: Perfect for problem-solvers who want to make an impact in the food and hospitality sectors.
- Qualifications: Strong organisational skills, customer-first mindset, and good numeracy skills.
The predicted salary is between 27000 - 30000 £ per year.
Location: Hybrid – Based in Ongar, Essex
Contract: 6-Month Fixed Term
Salary: £27,000 – £30,000 per annum
Support Our Client Services – Grow Your Career in Account Management. We’re looking for a highly organised and proactive Account Manager Assistant to support our Account Management team in delivering outstanding service to key clients. This hybrid role is based in Ongar and offers an excellent opportunity to gain hands-on experience in a fast-paced commercial environment. If you enjoy problem-solving, working with data, and building strong working relationships, this role could be the perfect fit for you.
Key Responsibilities:
- Support Account Managers in the day-to-day running of client supply chains
- Assist with maintaining and updating Account Plans
- Help with price checks on new contract SKUs and support invoice auditing
- Monitor supplier performance against agreed service levels
- Assist with onboarding new clients and contract mobilisation
- Support customer meetings by preparing materials and capturing action points
- Respond to daily queries professionally and efficiently
- Liaise with suppliers to help resolve supply or quality issues
- Maintain accurate customer records and price file information
- Provide system support for platforms such as Marketman, Procure Wizard, and Fourth
What We’re Looking For:
- Strong organisational skills and attention to detail
- A customer-first mindset with clear, confident communication
- Good numeracy skills and comfortable working with Excel and data
- An interest in food, hospitality, or supply chain industries
- Ability to manage multiple tasks and meet deadlines
- Previous experience in a support or coordination role is a plus
What You’ll Get:
- Hybrid working (some office days in Ongar)
- A chance to work with a passionate, supportive team
- Exposure to key clients and supplier partners
- Opportunities to build experience in account and client management
Interested? Get in Touch! Contact Claire to apply or find out more.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager Assistant
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Adore Recruitment.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Adore Recruitment. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Account Manager Assistant
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Adore Recruitment.
How to prepare for a job interview at Adore Recruitment
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Adore Recruitment's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services Adore Recruitment offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
