At a Glance
- Tasks: Serve customers, offer advice, process orders, and maintain stock levels.
- Company: Join a friendly, family-run plumbing and heating supplier.
- Benefits: £30,000 salary, Monday to Friday hours, no weekends.
- Other info: Enjoy a supportive environment with opportunities to grow.
- Why this job: Be part of a close-knit team and build strong customer relationships.
- Qualifications: Experience in customer service, ideally in plumbing or heating.
The predicted salary is between 30000 - 30000 € per year.
Location: Wickford Area
Salary: £30,000 per annum
Hours: Monday – Friday, 8:00am – 5:00pm (No weekends)
About the Role
We’re currently recruiting for a well-established and busy plumbing and heating supplier in the Wickford area, who are looking to welcome a Trade Counter Assistant into their friendly, close-knit team. This is a great opportunity to join a small, family-run business where people genuinely enjoy what they do and take pride in offering excellent customer service. You’ll be a key part of the day-to-day running of the counter, building relationships with customers and helping keep things running smoothly.
What You’ll Be Doing
- Serving customers on the trade counter in a helpful and approachable manner
- Offering advice on plumbing and heating products
- Processing orders, sales, and payments
- Keeping stock levels topped up and displays organised
- Building strong relationships with regular customers
- Supporting with general branch duties as needed
About You
We’re looking for someone who:
- Has experience in a trade counter or similar customer-facing role
- Ideally has a background in plumbing or heating
- Is comfortable working in a small or family-run business environment
- Is friendly, reliable, and confident speaking with customers
- Has good communication and organisational skills
- Enjoys working as part of a team in a busy setting
What’s on Offer
- Salary of £30,000
- Monday to Friday working hours – no weekend work
- A supportive and welcoming team environment
If you’re looking for a steady role in a friendly business where you can really become part of the team, we’d love to hear from you.
Trade Counter Assistant in Wickford employer: Adore Recruitment Ltd
Join a well-established, family-run plumbing and heating supplier in the Wickford area, where you will be part of a supportive and friendly team dedicated to excellent customer service. Enjoy a stable work-life balance with Monday to Friday hours, no weekends, and the opportunity to build lasting relationships with customers while contributing to a close-knit work culture that values your input and growth.
StudySmarter Expert Advice🤫
We think this is how you could land Trade Counter Assistant in Wickford
✨Tip Number 1
Get to know the company before your interview! Research their values, products, and customer service approach. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since you'll be serving customers on the trade counter, think of scenarios where you can demonstrate your ability to handle queries and build relationships. Role-playing with a friend can really help!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are ready to represent the friendly, reliable image they want.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Trade Counter Assistant in Wickford
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be friendly and approachable in your tone. Remember, we’re a family-run business that values good vibes!
Tailor Your Experience:Make sure to highlight any relevant experience you have in trade counter roles or customer service. We love seeing how your background fits with what we do, especially if you’ve got plumbing or heating knowledge!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure to outline your skills and experiences without unnecessary fluff. We want to know why you’d be a great fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Adore Recruitment Ltd
✨Know Your Products
Familiarise yourself with common plumbing and heating products before the interview. Being able to discuss these items confidently will show that you’re genuinely interested in the role and can provide valuable advice to customers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Think about specific situations where you went above and beyond to help a customer, as this will demonstrate your suitability for a trade counter position.
✨Emphasise Teamwork
Since this role is in a small, family-run business, highlight your ability to work well in a team. Share experiences where you collaborated with colleagues to achieve a common goal, showing that you can contribute positively to their close-knit environment.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. Inquire about the team dynamics or how they handle busy periods. This shows your interest in the company and helps you gauge if it’s the right fit for you.
