Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a high-performing team and manage key enterprise client relationships.
- Company: Join a rapidly growing e-commerce company with a focus on innovation.
- Benefits: Competitive salary, private medical cover, gym membership, and workplace perks.
- Why this job: Take ownership of a key client portfolio and influence business strategy.
- Qualifications: 8-12 years in account management with strong leadership and negotiation skills.
- Other info: Exciting opportunity for career growth in a dynamic environment.
The predicted salary is between 60000 - 75000 £ per year.
Location: Thurrock, RM18
Salary: £60,000 – £75,000 basic car allowance & commission
Working Hours: Mon – Fri, 09:00 – 17:30
Job Type: Permanent
Our client is seeking an experienced Head of Account Management to lead their strategic e-commerce client portfolio. This senior role is ideal for a commercially-minded professional with a proven track record in managing complex accounts, driving revenue, and leading high-performing teams.
Key Responsibilities:
- Lead and develop a team of Account Managers, fostering a high-performance, customer-focused culture.
- Own relationships with key enterprise clients, acting as the primary point of contact for senior stakeholders.
- Identify opportunities for upsell, cross-sell, and retention to maximise revenue and margin.
- Manage contract negotiations, renewals, and commercial performance.
- Ensure service excellence by proactively resolving issues and maintaining high customer satisfaction.
- Collaborate with internal teams including operations, product, technology, and finance to deliver seamless solutions.
- Monitor account performance, provide reporting, and use insights to drive continuous improvement.
Experience & Skills Required:
- 8–12 years’ experience in account management, customer success, or commercial leadership.
- Experience managing large, complex enterprise accounts, preferably in e-commerce, logistics, or supply chain.
- Strong commercial acumen, including pricing, contracts, and margin management.
- Proven ability to lead and develop high-performing teams.
- Excellent communication and negotiation skills, with confidence engaging senior stakeholders.
Benefits:
- Competitive salary: £60k – £75k basic car allowance & commission
- Private medical cover and employer pension contribution
- Free gym membership, snacks, and workplace perks
- Company social events and recognition schemes
This is an exciting opportunity to take ownership of a key client portfolio, influence strategy, and lead a dynamic team within a rapidly growing business.
Head Of Account Management in Tilbury employer: Adore Recruitment Ltd
Contact Detail:
Adore Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Of Account Management in Tilbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the e-commerce and account management space. Attend industry events or webinars, and don’t be shy about introducing yourself to potential employers. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their challenges and think about how you can add value. Tailor your answers to highlight your experience in managing complex accounts and leading teams, just like they’re looking for!
✨Tip Number 3
Showcase your success stories! Be ready to discuss specific examples of how you’ve driven revenue and improved client relationships. Use metrics to back up your claims – numbers speak volumes in this game!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Head of Account Management role. Plus, it shows you’re serious about joining our team and makes it easier for us to find your application.
We think you need these skills to ace Head Of Account Management in Tilbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your achievements in account management and any relevant e-commerce experience to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Head of Account Management role. Share specific examples of how you've led teams and managed complex accounts.
Showcase Your Leadership Skills: Since this role involves leading a team, be sure to emphasise your leadership experience. Talk about how you've developed high-performing teams and fostered a customer-focused culture in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Adore Recruitment Ltd
✨Know Your Numbers
As a Head of Account Management, you'll need to demonstrate your commercial acumen. Brush up on key metrics related to account performance, revenue growth, and client retention rates. Be ready to discuss how you've driven these numbers in your previous roles.
✨Showcase Leadership Skills
This role requires leading a team of Account Managers, so be prepared to share specific examples of how you've developed high-performing teams. Talk about your leadership style and how you foster a customer-focused culture within your team.
✨Master the Art of Negotiation
Since you'll be managing contract negotiations and renewals, it's crucial to highlight your negotiation skills. Prepare a few success stories where you’ve successfully navigated complex negotiations, ensuring both client satisfaction and profitability.
✨Engage with Stakeholders
You'll be the primary point of contact for senior stakeholders, so practice articulating your communication strategy. Think about how you can build relationships and maintain high customer satisfaction, and be ready to discuss how you've handled challenging situations with clients in the past.
