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- Tasks: Guide customers through their decisions with warm, inbound conversations via phone, email, and live chat.
- Company: Join a customer-focused team in Leigh-on-Sea, Essex.
- Benefits: Earn a £25,000 salary plus bonuses and uncapped commission.
- Why this job: Enjoy a consultative sales approach without cold calling and be rewarded for helping customers.
- Qualifications: Experience in sales or customer service and strong communication skills are essential.
- Other info: Structured training and clear progression opportunities await high performers.
Like the look of this opportunity? Make sure to apply fast, as a high volume of applications is expected. Scroll down to read the complete job description.
Inbound | Phone, Email & Live Chat
Leigh-on-Sea, Essex
£25,000 basic + £210 monthly bonus (first 6 months) + uncapped commission
Are you someone who enjoys guiding customers to the right decision, rather than pushing a hard sell? We’re looking for confident, personable sales professionals to join a customer-focused environment where conversations are warm, inbound and needs-led. Customers contact you because they want help — your role is to listen, advise, and recommend the right solution. This role suits people who thrive on targets and performance, but prefer a consultative, soft-sale approach.
What you’ll be doing:
- Handling inbound enquiries via phone, email and live chat
- Understanding customer needs and recommending suitable options
- Confidently handling questions and objections in a calm, professional way
- Identifying opportunities to upsell or add value where appropriate
- Working to individual and team performance targets
- Delivering a consistently friendly, reassuring and trustworthy experience
Who this role is perfect for:
- Telephone-based sales or customer service
- Estate agency or property sales
- Recruitment or resourcing roles
- Retail, hospitality or face-to-face sales
- B2B or B2C sales environments
If you’re good with people, comfortable discussing money or decisions, and motivated by performance — we want to hear from you.
What you’ll need:
- Experience in a sales or customer-facing environment
- Confidence working to targets and KPIs
- Strong objection handling skills
- Excellent communication and rapport-building ability
- A professional, likeable telephone manner
- Comfortable multitasking across systems and channels
- Proactive, solution-focused mindset
- A genuine desire to help customers make informed decisions
(Experience in regulated or compliance-led environments is a bonus, but not essential.)
What’s on offer:
- £25,000 basic salary
- £210 monthly bonus (guaranteed for the first 6 months)
- Uncapped performance commission
- Structured training and support
- Clear progression opportunities for high performers
Why people enjoy this role:
- Customers come to you — no cold calling
- Conversations are advisory, not aggressive
- You’re rewarded for doing the right thing for the customer
- Performance is recognised and genuinely uncapped
Send your CV now to be considered for this fantastic new opportunity.
Customer Sales Consultant in Southend-on-Sea employer: Adore Recruitment Ltd
Contact Detail:
Adore Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Consultant in Southend-on-Sea
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your listening skills! Since this role is all about understanding customer needs, try role-playing with a friend or family member. This will help you get comfortable with asking questions and responding to objections.
✨Tip Number 3
Prepare some examples of how you've successfully handled customer interactions in the past. Think about times when you turned a negative experience into a positive one — these stories can really make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about landing this role.
We think you need these skills to ace Customer Sales Consultant in Southend-on-Sea
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Customer Sales Consultant role. Highlight any customer-facing roles you've had and how you’ve successfully guided customers in the past.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for this role. Share specific examples of how you’ve handled customer inquiries and provided solutions, showing off your consultative approach.
Showcase Your Communication Skills: Since this role is all about connecting with customers, make sure your application showcases your excellent communication skills. Use clear, friendly language and keep it professional yet personable.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Adore Recruitment Ltd
✨Know the Product Inside Out
Before your interview, make sure you understand the products or services the company offers. This will help you answer questions confidently and show that you're genuinely interested in helping customers find the right solutions.
✨Practice Your Listening Skills
Since this role is all about understanding customer needs, practice active listening. During the interview, demonstrate that you can listen carefully and respond thoughtfully to questions. This will highlight your consultative approach.
✨Prepare for Objection Handling
Think of common objections customers might have and prepare your responses. Show the interviewer that you can handle questions calmly and professionally, which is key in a sales consultant role.
✨Showcase Your People Skills
Be ready to share examples of how you've built rapport with customers in the past. Whether it's through previous jobs or personal experiences, demonstrating your ability to connect with people will set you apart as a candidate who thrives in a customer-focused environment.
