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For Companies At a Glance
- Tasks: Support sales and operations with admin tasks, customer service, and order processing.
- Company: Join a well-established company offering innovative engineering solutions.
- Benefits: Enjoy a friendly team environment and opportunities for training and development.
- Why this job: Be the first point of contact, enhance your skills, and contribute to a dynamic team.
- Qualifications: Strong admin background, proficient in Microsoft Office, and able to manage multiple tasks.
- Other info: Car drivers are preferred; occasional travel for training may be required.
I am recruiting for a well-established company that offers engineering solutions. They are currently seeking a proactive and organised Sales & Office Administrator to join their South East team, providing vital administrative and customer support across our sales and operational functions.
Job Purpose:
The purpose of this role is to support the South East team by providing a comprehensive administration service. You’ll play a key part in maintaining efficient office operations, supporting sales processes, and ensuring excellent customer service.
Key Responsibilities:
- Act as the first point of contact for incoming telephone calls and visitors, ensuring a professional and welcoming experience.
- Process customer purchase orders by raising sales orders in SAP and follow through to despatch.
- Help with packaging and dispatching items via courier.
- Handle customer enquiries, providing prices and checking stock availability.
- Prepare quotations in eVE and follow up by updating records with outcomes.
- Raise and manage purchase orders with suppliers following internal approval.
- Assist with resolving internal and external invoicing queries.
- Order office supplies and assist with stock takes.
- Provide holiday/sickness cover for other UK Sales Administrators.
- Support sales engineers with administrative tasks.
- Participate in improving service levels and company performance measures.
- Occasionally travel to other offices for training or cover.
What We’re Looking For / Essential Skills & Experience:
- Strong sales administrative background within a busy operational team.
- Order processing experience.
- Proficient in Microsoft Word, Excel, Outlook and able to work on databases.
- Ability to manage multiple tasks and priorities effectively.
Desirable:
- Experience working in a sales environment.
- Knowledge of SAP.
- Advanced Excel skills.
If you are a car driver looking for a varied administrative role within a small friendly team and have recent administrative experience, we want to hear from you.
Sales Administrator employer: Adore Recruitment Ltd
Contact Detail:
Adore Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Familiarise yourself with SAP, as it's a key part of the role. If you have access to online tutorials or courses, take some time to learn the basics and how it integrates with sales processes.
✨Tip Number 2
Brush up on your customer service skills. Since you'll be the first point of contact, practice how to handle enquiries professionally and efficiently, ensuring a welcoming experience for callers and visitors.
✨Tip Number 3
Get comfortable with Microsoft Excel, especially if you want to stand out. Try to learn advanced functions that can help in managing data and preparing quotations effectively.
✨Tip Number 4
Network with professionals in the engineering solutions sector. Attend relevant events or join online forums to gain insights and potentially make connections that could help you in the application process.
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight your relevant experience in sales administration. Emphasise your proficiency in Microsoft Office and any experience with SAP, as these are key requirements for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your organisational skills and ability to manage multiple tasks. Mention specific examples from your past experiences that demonstrate your proactive approach and customer service skills.
Highlight Soft Skills: Since soft skills are important for this role, be sure to mention your communication skills, teamwork abilities, and how you handle customer enquiries. Use concrete examples to illustrate these skills.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at Adore Recruitment Ltd
✨Showcase Your Organisational Skills
As a Sales Administrator, you'll need to demonstrate your ability to manage multiple tasks effectively. Prepare examples from your past experiences where you successfully juggled various responsibilities, highlighting your organisational skills.
✨Familiarise Yourself with SAP
Since the role involves processing customer purchase orders in SAP, it's crucial to show your familiarity with this software. If you have experience using SAP, be ready to discuss it; if not, consider doing some research or a quick tutorial to understand its basic functions.
✨Prepare for Customer Interaction Scenarios
You'll be the first point of contact for customers, so prepare for questions about handling customer enquiries and providing excellent service. Think of scenarios where you resolved issues or provided support, and be ready to share these during the interview.
✨Highlight Your Teamwork Experience
This role requires working closely with a small team, so emphasise your teamwork skills. Share examples of how you've collaborated with colleagues in previous roles, especially in a sales or administrative context, to show that you're a team player.
