At a Glance
- Tasks: Organise schedules, support engineers, and ensure smooth operations.
- Company: Join a growing business delivering specialist services across the UK.
- Benefits: Competitive salary, friendly environment, and career development opportunities.
- Other info: Monday to Friday hours with a varied and rewarding role.
- Why this job: Be a vital part of a supportive team while enhancing your organisational skills.
- Qualifications: Experience in administration and strong communication skills required.
Basildon | Office Based £29,000 - £32,000 per annum Monday - Friday
Are you an experienced Administrator with strong scheduling and diary management skills? Do you enjoy working in a busy environment where organisation, attention to detail and customer service are key?
We're partnering with a successful and growing business that delivers specialist services across the UK. Due to continued growth, they're looking for a proactive Service Administrator to join their friendly and supportive team in Basildon.
This is an excellent opportunity for someone who enjoys coordinating appointments, booking engineers, liaising with customers and ensuring administrative processes run efficiently. You'll be a vital part of the team, helping to schedule workloads, maintain records and provide day-to-day support to field-based engineers.
Working closely with customers, engineers and internal departments, you'll ensure appointments are arranged efficiently, paperwork is completed accurately and service delivery runs smoothly.
What You'll Be Doing
- Scheduling and booking engineer appointments across the UK
- Managing engineer diaries and allocating jobs efficiently
- Liaising with customers to arrange, confirm and update appointments
- Acting as the main point of contact for engineers whilst they are on site
- Processing service requests and allocating work accordingly
- Updating internal systems with job progress and completion information
- Maintaining accurate records, documentation and customer information
- Preparing and managing service-related paperwork and compliance documents
- Supporting the administration of planned and reactive maintenance works
- Building positive relationships with customers, suppliers and colleagues
- Assisting with general office administration and operational support tasks
What We're Looking For
- Previous experience in an administration, scheduling or service coordination role
- Experience booking engineers, tradespeople or field-based staff would be highly advantageous
- Strong organisational and time management skills
- Excellent communication skills, both written and verbal
- Comfortable managing multiple priorities in a fast-paced environment
- Good IT skills, including Microsoft Office and Excel
- High attention to detail and accuracy
- A proactive and positive approach to work
- Experience using scheduling, CRM or service management systems would be beneficial
Why Join?
- Competitive salary of £29,000 - £32,000
- Friendly and supportive working environment
- Monday to Friday working hours
- Varied and rewarding role
- Opportunities for career development and progression
- Being part of a growing and successful business
Ready for Your Next Move?
If you're an experienced Service Administrator, Engineering Administrator, Scheduler, Planner, Customer Service Administrator or Office Administrator looking for your next challenge, we'd love to hear from you. Apply today and take the next step in your career.
Service Administrator in Pitsea employer: Adore Recruitment Ltd
Adore Recruitment Ltd is an outstanding employer that champions high-performing sales professionals by offering a competitive salary and uncapped commission, allowing for significant earning potential. With a dynamic work culture that prioritises relationship-building and personal growth, employees are encouraged to excel in their roles while enjoying the vibrant atmosphere of the Greater London area, which fosters both professional and personal development.
