Key Account Manager - Retail

Key Account Manager - Retail

Hertford Full-Time 37500 £ / year No home office possible
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At a Glance

  • Tasks: Manage and grow key retail accounts, focusing on fashion and consumables.
  • Company: Join a dynamic company that thrives in the retail sector.
  • Benefits: Enjoy a mix of client visits and virtual meetings with flexible work options.
  • Why this job: Be part of a vibrant team driving sales and customer engagement in a fast-paced industry.
  • Qualifications: GCSEs in English and Maths; 2+ years in external sales, preferably in retail.
  • Other info: Opportunity to collaborate with marketing and contribute to product development.

Job Title: Industry Manager (Retail – South) Reporting to: Head of External Sales & Key Accounts Job Purpose: This role is designed for a skilled and proactive individual to take charge of managing and growing a portfolio of key accounts in the retail sector, particularly within the fashion and consumables space. The Industry Manager will oversee assigned customers, develop new business, and support the Internal Account Managers and Industry Coordinators on various projects. This position includes a combination of external client visits and virtual meetings. Key Responsibilities: * Manage and build strong relationships with a designated list of clients, both existing and prospective, within the assigned area. * Regularly engage with clients to promote products and services, working toward monthly, quarterly, and annual sales targets. * Expand the client base through targeted new business acquisition. * Deliver exceptional customer service, cross-sell additional products and solutions, and support growth in key accounts. * Maintain up-to-date CRM records and accurate forecasting, sharing information with sales management and other business units. * Monitor market trends to identify potential new key accounts and stay informed on industry needs. * Collaborate closely with the marketing department to re-engage lapsed customers within the assigned territory. * Support company projects, share competitive insights, and contribute to product development initiatives. * Drive new business through effective use of sales tools and systems, negotiation, and deal closure. * Maintain expertise in the company’s product portfolio. Person Specification: Qualifications: * GCSEs (or equivalent) in English and Maths (essential). * Sales or customer service-related qualification (desirable). * Full, clean UK driving license. Experience (Essential): * 2+ years in an external sales role, ideally within the retail consumables or shop fittings sector. * Proven experience managing accounts autonomously in a regional capacity. * Demonstrable understanding of complex account management structures, ideally within the retail/fashion industry. Knowledge: * Strong knowledge of retail consumables or shop fittings. * Familiarity with dealing with national retailers, ideally in the fashion sector. Skills: * Strong sales and communication skills, both written and verbal. * Proficient in negotiation, influencing, and relationship-building. * Excellent planning, organization, and customer service abilities. * Proficient with MS Office. Attributes: * Customer-focused, adaptable, with strong commercial acumen. * Detail-oriented, confident, proactive, and resilient. * Results-driven, with the ability to work independently. The responsibilities outlined are not exhaustive and may include additional duties as business needs dictate

Key Account Manager - Retail employer: Adore Recruitment Ltd

As a Key Account Manager in the retail sector, you will thrive in a dynamic and supportive work environment that prioritizes employee growth and development. Our company fosters a culture of collaboration and innovation, offering comprehensive training programs and opportunities for career advancement. With a focus on building strong client relationships and delivering exceptional service, you will be empowered to make a meaningful impact while enjoying the benefits of a flexible work schedule and a competitive compensation package.
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Contact Detail:

Adore Recruitment Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Key Account Manager - Retail

✨Tip Number 1

Make sure to research the key players in the retail consumables and fashion sectors. Understanding their business models and challenges will help you tailor your approach when engaging with potential clients.

✨Tip Number 2

Network actively within the industry. Attend trade shows, conferences, and local events where you can meet decision-makers from national retailers. Building these relationships can give you a significant edge in securing key accounts.

✨Tip Number 3

Stay updated on market trends and consumer behavior in the retail sector. This knowledge will not only help you identify new business opportunities but also position you as a trusted advisor to your clients.

✨Tip Number 4

Practice your negotiation skills. Role-playing different scenarios with a friend or mentor can prepare you for real-life situations where you need to influence and close deals effectively.

We think you need these skills to ace Key Account Manager - Retail

Account Management
Sales Skills
Customer Relationship Management (CRM)
Negotiation Skills
Communication Skills
Market Analysis
Business Development
Planning and Organization
Customer Service Excellence
Proficiency in MS Office
Adaptability
Commercial Acumen
Detail Orientation
Resilience
Results-Driven Mindset

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in external sales, particularly within the retail consumables or fashion sector. Emphasize your account management skills and any achievements related to client relationship building.

Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the retail industry and your proactive approach to managing key accounts. Mention specific examples of how you've successfully grown client portfolios in the past.

Highlight Relevant Skills: In your application, focus on your strong sales and communication skills, as well as your proficiency in negotiation and relationship-building. These are crucial for the Key Account Manager role.

Showcase Industry Knowledge: Demonstrate your knowledge of retail consumables and shop fittings in your application. Mention any experience you have with national retailers, especially in the fashion sector, to strengthen your candidacy.

How to prepare for a job interview at Adore Recruitment Ltd

✨Showcase Your Relationship-Building Skills

As a Key Account Manager, your ability to build and maintain strong relationships is crucial. Prepare examples of how you've successfully managed client relationships in the past, particularly in the retail or fashion sectors.

✨Demonstrate Your Sales Acumen

Be ready to discuss your sales achievements and how you met or exceeded targets. Highlight specific strategies you used for new business acquisition and how you cross-sold products to existing clients.

✨Know the Market Trends

Research current trends in the retail consumables and fashion industries. Be prepared to discuss how these trends could impact potential key accounts and how you would leverage this knowledge to benefit the company.

✨Familiarize Yourself with the Company's Product Portfolio

Understand the company's products and services thoroughly. Be ready to explain how you can use this knowledge to drive sales and support growth in key accounts during your interview.

Key Account Manager - Retail
Adore Recruitment Ltd
A
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