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- Tasks: Process customs entries and manage job bookings with precision.
- Company: Fast-paced logistics business at the UK's busiest port.
- Benefits: Competitive salary, dynamic work environment, and career growth opportunities.
- Other info: No two days are the same in this exciting role!
- Why this job: Be a vital link in customs clearance and deliver exceptional customer service.
- Qualifications: Knowledge of customs processes and a proactive attitude.
The predicted salary is between 25000 - 35000 £ per year.
Are you passionate about customs clearance and delivering first-class customer service? Looking for a role where no two days are the same, right at the heart of the UK’s busiest port? This could be your perfect next step.
We’re partnering with a fast-paced and respected logistics business in Felixstowe who are looking to welcome a Customer Service Operator (Customs) into their growing team.
Why You’ll Love This RoleYou’ll be a vital link between customers, partners, and internal teams—making sure customs clearances are processed smoothly, accurately, and on time. This is a hands-on role where your knowledge really matters and your contribution is truly valued.
What You’ll Be Doing- Processing customs entries in CDS with speed and precision
- Managing job bookings, costing, and invoicing
- Building strong relationships with customers, suppliers, and partners
- Ensuring all customs clearances meet HMRC regulations
- Handling queries confidently and professionally
- Keeping job files accurate, compliant, and up to date
- Supporting weekly and monthly reporting routines
- Working collaboratively to deliver outstanding service every time
- Solid knowledge of customs clearance processes and procedures
- A proactive, can-do attitude
Customer Service Operator - Customs in Felixstowe employer: Adore Recruitment Ltd
Contact Detail:
Adore Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Operator - Customs in Felixstowe
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and customs clearance industry. Attend local events or join online forums to connect with potential employers and learn about job openings before they hit the market.
✨Tip Number 2
Prepare for interviews by practising common questions related to customs clearance and customer service. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Create a portfolio or a presentation that highlights your experience with customs processes and customer service. This can set you apart from other candidates and give you an edge during interviews.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a better chance of landing that dream job in customs clearance.
We think you need these skills to ace Customer Service Operator - Customs in Felixstowe
Some tips for your application 🫡
Show Your Passion for Customs: Make sure to highlight your enthusiasm for customs clearance in your application. We want to see that you’re not just looking for any job, but that you’re genuinely excited about this role and the impact you can make in a fast-paced environment.
Tailor Your CV: Don’t just send out the same CV for every job. Take a moment to tweak it for this specific role. Emphasise your relevant experience with customs processes and customer service, so we can see how you fit right into our team.
Be Clear and Concise: When writing your cover letter, keep it straightforward. We appreciate clarity, so get straight to the point about why you’re the perfect fit for the Customer Service Operator role. Avoid fluff and focus on your key skills and experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Adore Recruitment Ltd
✨Know Your Customs Stuff
Make sure you brush up on customs clearance processes and procedures before the interview. Being able to confidently discuss your knowledge will show that you're serious about the role and understand what it takes to succeed.
✨Show Off Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about specific situations where you resolved issues or built strong relationships, as this will demonstrate your ability to thrive in a fast-paced environment.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to customs clearance and customer interactions. Practise how you would handle these scenarios, focusing on your problem-solving skills and proactive attitude.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, team dynamics, or the specifics of the role. This shows your genuine interest and helps you determine if it's the right fit for you.