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- Tasks: Coordinate maintenance schedules and support client accounts in a dynamic team.
- Company: Friendly and growing facilities maintenance company in Basildon.
- Benefits: Supportive environment, excellent training, and career development opportunities.
- Why this job: Join a fantastic team and make a real impact on big-name accounts.
- Qualifications: Experience in scheduling and strong organisational skills required.
- Other info: Immediate interviews available for the right candidate.
The predicted salary is between 28800 - 43200 £ per year.
A fantastic opportunity has arisen to join a growing and friendly team in Basildon. Our client specialises in providing reactive and planned maintenance services to long term clients and they are recognised as experts in their field. Due to continued contract wins and business growth they are now expanding their team in their brand new offices.
This is a brilliant opportunity to join a great team with fantastic management and excellent training. If you are looking for a supportive environment where you can develop your career you will want to be part of this company.
Working alongside the Helpdesk Manager you will take responsibility for managing a client account and supporting their facilities maintenance requirements. You will be looking after some big name accounts and ensuring their maintenance needs are managed efficiently and professionally.
You will ensure the smooth day to day running of the account by following the correct processes, opening, booking and closing jobs on the system and updating any further works where required. Your role will involve scheduling and coordinating mobile engineers and technicians, ensuring jobs are allocated efficiently and completed within agreed timeframes while keeping clients updated.
Requirements:- Must have experience scheduling mobile engineers or technicians
- Ideally you will have worked within facilities maintenance or a similar service environment
- Previous experience as a Facilities Helpdesk Coordinator or Scheduler
- Strong organisational skills and the ability to manage multiple jobs at once
- Enjoy working in a lively team environment and supporting clients
This is a great opportunity to join a supportive company where you will be valued and given the training to continue developing your career. If you would like to find out more about this opportunity please get in touch to discuss the role. Immediate interviews for the right candidate.
Facilities Helpdesk Coordinator employer: Adore Recruitment Ltd
Contact Detail:
Adore Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Helpdesk Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities maintenance field. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and their clients, especially if they’re big names. Show them you’re not just another candidate; you’re genuinely interested in their work and how you can contribute.
✨Tip Number 3
Practice your scheduling skills! Brush up on how to efficiently allocate jobs and manage multiple tasks. Maybe even create a mock schedule to demonstrate your organisational prowess during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing familiar faces from our community!
We think you need these skills to ace Facilities Helpdesk Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in scheduling mobile engineers or technicians. We want to see how your skills match the role, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining our friendly team and how you can contribute to managing client accounts effectively. Keep it professional but let your personality show!
Showcase Your Organisational Skills: In your application, give examples of how you've managed multiple jobs at once. We love candidates who can juggle tasks efficiently, so share any relevant experiences that demonstrate your organisational prowess.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at Adore Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of facilities maintenance and scheduling. Familiarise yourself with the specific processes involved in managing client accounts and coordinating mobile engineers. This will show that you're not just interested in the role, but that you understand what it entails.
✨Showcase Your Organisational Skills
Since this role requires strong organisational skills, be prepared to discuss how you've managed multiple jobs or projects in the past. Have examples ready that demonstrate your ability to prioritise tasks and keep everything running smoothly.
✨Emphasise Teamwork
This position is all about working within a lively team environment. Be ready to share experiences where you've successfully collaborated with others, especially in high-pressure situations. Highlight how you support your colleagues and contribute to a positive team dynamic.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask during the interview. Inquire about the company's approach to training and development, or how they measure success in the role. This shows your genuine interest in the company and helps you determine if it's the right fit for you.