Customer Service Advisor in Chelmsford

Customer Service Adviser – Chelmsford Salary: Up to £28,000 + Bonus | Full-Time | Must Drive Are you a confident, customer-focused professional who thrives in a fast-paced environment? Do you enjoy solving problems and delivering outstanding service? If so, we want to hear from you! Our client, a friendly and welcoming company based in Chelmsford, is looking for a Customer Service Adviser to join their growing team. This is a fantastic opportunity to become part of a supportive office where your contribution truly makes a difference. What’s in it for you? * Competitive salary up to £28,000 * Bonus structure to reward your hard work * Supportive, team-oriented office culture * Opportunity to work with a wide range of products * A role where no two days are the same Your responsibilities: * Handling customer enquiries and complaints with professionalism and empathy * Processing orders over the phone accurately and efficiently * Providing tailored solutions to ensure customer satisfaction * Working with a variety of products, keeping your knowledge up to date * Supporting the wider team to deliver an excellent customer experience What we’re looking for: * Proven experience in customer service within a busy office environment (essential) * Strong background in handling complaints and resolving issues * Experience processing orders over the phone * Adaptable and comfortable working with multiple products/services * Excellent communication and problem-solving skills * Full UK driving licence and access to a vehicle (essential due to location) The vibe: You’ll be joining a friendly, close-knit team in a positive office environment where everyone supports each other. They’re looking for the right person to complete the team Someone who brings energy, professionalism, and a genuine passion for customer service. Apply today to take the next step in your career, we’d love to help you find your perfect role