IMMEDIATE START
Sales & Administration Assistant - Basildon - 6-Month Contract
Ready to join a fast-paced, customer-focused business where your contribution genuinely matters?
We're recruiting for a Sales & Administration Assistant to join a thriving specialist merchant business in Basildon. This is a fantastic opportunity for someone who enjoys variety, loves working with customers, and wants to be at the heart of a busy and successful branch operation.
From supporting sales growth and building customer relationships to ensuring smooth day-to-day administration, this role offers the perfect blend of customer service, sales, administration and operational support.
Basildon
Monday - Friday 7:00am - 4:00pm - 6 month contract minimum
£29,567.52 + Performance Bonus
Free On-Site Parking
6-Month Contract - Immediate Start
What's in It for You?
Competitive salary plus performance bonus
26 days annual leave + Bank Holidays
Christmas shutdown to enjoy quality time with family and friends
Free on-site parking
Friendly, supportive and collaborative team environment
Varied role with real responsibility and customer interaction
Opportunity to make an immediate impact within a successful business
The Role
As a key member of the team, you'll be the first point of contact for customers, delivering outstanding service both face-to-face and over the phone. You'll support sales activity, branch administration, stock accuracy and customer communications, helping drive the continued success of the branch.
What You'll Be Doing
- Delivering exceptional customer service on the trade counter and over the phone
- Processing sales, quotations, refunds, credits and customer orders
- Proactively upselling products and identifying sales opportunities
- Following up quotations and supporting branch sales activity
- Raising purchase orders and managing delivery documentation
- Supporting customer collections and delivery communications
- Assisting with stock accuracy and working closely with warehouse operations
- Managing branch administration, emails and customer correspondence
- Maintaining high standards across the trade counter and branch facilities
What We're Looking For
- Strong administration and organisational skills
- Excellent communication and customer service abilities
- Confident using Microsoft Office including Word, Excel and Outlook
- Ability to work effectively in a busy environment and meet deadlines
- Professional, reliable and proactive approach
- Confident engaging with customers and colleagues at all levels
- Positive, team-focused attitude with a genuine desire to succeed
Interested?
If you're looking for an opportunity where no two days are the same, where you can develop your skills, contribute to a successful team, and enjoy an excellent benefits package including 26 days holiday, Bank Holidays and a Christmas shutdown, we'd love to hear from you.
Apply today and start your next exciting challenge!
Send in your cv to apply
Sales Admin Assistant - Trade Counter in Basildon employer: Adore Recruitment Careers
Join a leading aerospace precision engineering company in Romford, Essex, where you will not only enhance your CNC programming skills but also take on significant engineering ownership. With a strong focus on employee development and a collaborative work culture, this organisation offers ample opportunities for growth and innovation, making it an excellent employer for those seeking meaningful and rewarding careers in advanced manufacturing.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Admin Assistant - Trade Counter in Basildon
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Adore Recruitment Careers, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Adore Recruitment Careers!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Adore Recruitment Careers, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Adore Recruitment Careers and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Adore Recruitment Careers that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Adore Recruitment Careers
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
