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- Tasks: Provide essential admin support to our social work team and help with adoption processes.
- Company: Join Adopters for Adoption, a national agency making a difference in the adoption journey.
- Benefits: Enjoy 30 days annual leave, a pension scheme, and employee discounts.
- Why this job: Be part of a meaningful mission while developing your skills in a supportive environment.
- Qualifications: Strong admin skills, proficiency in Microsoft Office, and a passion for helping others.
- Other info: Flexible hours, a friendly team, and opportunities for personal growth await you!
The predicted salary is between 18600 - 26000 £ per year.
Contract: 12-month Fixed Term Contract
Hours: 21 hours, 4 days per week (Mon - Thurs)
Working Pattern: 9.30am - 3.15pm
Location: Bromsgrove
Start Date: April 2026
Basic Salary: £23,383.89 (pro-rated)
Benefits: 30 days' Annual Leave (rising to 35 days' with length of service) + Bank Holidays, Company Pension, Life Assurance x2, Employee Discount Scheme (all benefits will be prorated)
About Us
Adopters for Adoption is a national UK adoption agency, based in Worcestershire. The agency was set up to not only provide adoption services to those looking to become adoptive parents, but to also have a positive impact on the way those people are supported in the adoption process.
Role Details
We are looking for a Business Support Officer to join our team in Bromsgrove on a 12 month fixed term basis to cover maternity leave. This role provides vital administrative support to our busy social work team, contributing to the assessment, approval and ongoing support of adopters as we work towards regional and national targets.
Overall Purpose/Aim
To deliver a high quality, flexible and responsive administrative support service that enables effective business operations in line with Adopters for Adoption and Polaris values.
Requirements
- Proficiency in Microsoft Office Suite
- Strong administration skills including excellent minute taking
- A good understanding of GDPR and the ability to be confidential and discreet about information and data
- Excellent organisational skills with the ability to manage own workload independently
- Excellent oral and written communications skills with the ability to communicate effectively at all levels and the ability to respond to difficult situations
- Previous experience using Charms Case Recording System would be an advantage but not essential
- Passionate, professional, with a 'can-do' attitude at all times
Responsibilities
- General Administration
- Accurately maintain records on our case recording system, Charms
- You will be an enthusiastic team player, willing to undertake any administrative task, from room bookings, to composing and filing letters and filing and set up new filing systems
- Undertake and chase checks and references
- Analyse reports and data, preparing information to report to Board
- Minute taking
- Attend and participate at team meetings
- Present a professional image of Adopters for Adoption at all times to all stakeholders and customers
- Archive files and other documentation and confidential waste of sensitive information
- Accurately maintain Adopters for Adoption Business Information Systems
- Assist in the smooth running of the adoption panel
- Take minutes at adoption panels as required in line with agency guidelines and ensure sign off and circulation of the minutes within agreed timescales
- Ensure that Business Information Systems are updated with the results of adoption panels
- Provide administrative support to reviews as required
- Ensure that Business Information Systems are updated with the results of adoption reviews
- Act as first point of contact for our customers and portray a positive, professional and helpful image of the organisation
- Ensure all email communications to staff and external agencies are presented within the guidelines of the company's electronic communications policy
- Ensure all safeguarding calls and written communications received by administration staff are recorded and evidenced
The successful candidate will be required to complete an enhanced DBS Check, cost of which will be met by Adopters for Adoption.
Adopters for Adoption is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates.
Adopters for Adoption is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment.
Business Support Officer in Bromsgrove employer: Adopters for Adoption
Contact Detail:
Adopters for Adoption Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer in Bromsgrove
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their mission. This will help you stand out and show that you're genuinely interested in being part of the team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will help you articulate your skills and experiences confidently when it counts.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team at Adopters for Adoption.
We think you need these skills to ace Business Support Officer in Bromsgrove
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Business Support Officer role. Highlight your relevant skills, especially in administration and communication, to show us you’re the perfect fit for our team.
Show Off Your Skills: Don’t hold back on showcasing your proficiency in Microsoft Office and any experience with case recording systems like Charms. We want to see how your skills can contribute to our mission at Adopters for Adoption!
Be Professional and Personable: Remember, you’ll be the first point of contact for our customers. Use a friendly yet professional tone in your written application to reflect the positive image we uphold at Adopters for Adoption.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with us!
How to prepare for a job interview at Adopters for Adoption
✨Know Your Stuff
Make sure you’re familiar with the role of a Business Support Officer and the specific tasks mentioned in the job description. Brush up on your Microsoft Office skills and understand GDPR principles, as these will likely come up during the interview.
✨Showcase Your Organisational Skills
Prepare examples that demonstrate your excellent organisational skills. Think about times when you managed multiple tasks or maintained records effectively. Being able to discuss your experience with minute-taking and administrative support will show you’re ready for the role.
✨Communicate Clearly
Practice your communication skills before the interview. You’ll need to convey information clearly and professionally, so consider doing mock interviews with a friend. Be prepared to discuss how you would handle difficult situations while maintaining a positive image of the organisation.
✨Be Enthusiastic and Professional
Adopters for Adoption values a 'can-do' attitude, so let your enthusiasm shine through. Show that you’re passionate about supporting adopters and contributing to the team. A positive attitude can make a big difference in how you’re perceived during the interview.
