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- Tasks: Provide essential admin support to our social work team and help with adoption processes.
- Company: Join Adopters for Adoption, a national agency making a difference in the adoption journey.
- Benefits: Enjoy 30 days annual leave, a pension scheme, and employee discounts.
- Why this job: Be part of a mission-driven team that supports families and children in need.
- Qualifications: Strong admin skills, proficiency in Microsoft Office, and excellent communication abilities.
- Other info: Flexible hours, a supportive environment, and opportunities for personal growth.
The predicted salary is between 20000 - 26000 £ per year.
Contract: 12-month Fixed Term Contract
Hours: 21 hours, 4 days per week (Mon-Thurs)
Working Pattern: 9:30am – 3:15pm
Location: Bromsgrove
Start Date: April 2026
Basic Salary: £23,383.89 (pro-rated)
Benefits: 30 days Annual Leave (rising to 35 days with length of service) + Bank Holidays, Company Pension, Life Assurance x2, Employee Discount Scheme (all benefits will be prorated)
About Us: Adopters for Adoption is a national UK adoption agency, based in Worcestershire. The agency was set up to not only provide adoption services to those looking to become adoptive parents, but to also have a positive impact on the way those people are supported in the adoption process.
Role Details: We are looking for a Business Support Officer to join our team in Bromsgrove on a 12 month fixed term basis to cover maternity leave. This role provides vital administrative support to our busy social work team, contributing to the assessment, approval and ongoing support of adopters as we work towards regional and national targets.
Overall Purpose/Aim: To deliver a high quality, flexible and responsive administrative support service that enables effective business operations in line with Adopters for Adoption and Polaris values.
Requirements:
- Proficiency in Microsoft Office Suite
- Strong administration skills including excellent minute taking
- A good understanding of GDPR and the ability to be confidential and discreet about information and data
- Excellent organizational skills with the ability to manage own workload independently
- Excellent oral and written communications skills with the ability to communicate effectively at all levels and the ability to respond to difficult situations
- Previous experience using Charms Case Recording System would be an advantage but not essential
- Passionate, professional, with a can-do attitude at all times
Responsibilities:
- General Administration: Accurately maintain records on our case recording system, Charms. You will be an enthusiastic team player, willing to undertake any administrative task, from room bookings, to composing and filing letters and filing and set up new filing systems. Undertake and chase checks and references. Analyse reports and data, preparing information to report to Board. Minute taking. Attend and participate at team meetings. Present a professional image of Adopters for Adoption at all times to all stakeholders and customers. Archive files and other documentation and confidential waste of sensitive information. Accurately maintain Adopters for Adoption Business Information Systems.
- Panel Process: Assist in the smooth running of the adoption panel. Take minutes at adoption panels as required in line with agency guidelines and ensure sign off and circulation of the minutes within agreed timescales. Ensure that Business Information Systems are updated with the results of adoption panels.
- Review Process: Provide administrative support to reviews as required. Ensure that Business Information Systems are updated with the results of adoption reviews.
- Communication: Act as first point of contact for our customers and portray a positive, professional and helpful image of the organisation. Ensure all email communications to staff and external agencies are presented within the guidelines of the company’s electronic communications policy. Ensure all safeguarding calls and written communications received by administration staff are recorded and evidenced.
The successful candidate will be required to complete an enhanced DBS Check, cost of which will be met by Adopters for Adoption. Adopters for Adoption is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. Adopters for Adoption is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment.
Business Support Officer in Birmingham employer: ADOPTERS FOR ADOPTION LIMITED
Contact Detail:
ADOPTERS FOR ADOPTION LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and practising common questions. We recommend doing mock interviews with friends or family to build your confidence and get feedback on your answers.
✨Tip Number 3
Showcase your skills during interviews! Bring examples of your work or achievements that relate to the Business Support Officer role. This will help you stand out and demonstrate your value to the team.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Business Support Officer in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Business Support Officer role. Highlight your relevant skills, especially in administration and communication, to show us you’re the perfect fit for our team.
Show Off Your Skills: Don’t forget to mention your proficiency in Microsoft Office and any experience with case recording systems like Charms. We love seeing candidates who can hit the ground running!
Be Professional and Personable: When writing your application, keep it professional but let your personality shine through. We want to see your passion for supporting adopters and your can-do attitude!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at ADOPTERS FOR ADOPTION LIMITED
✨Know Your Stuff
Familiarise yourself with the role of a Business Support Officer and the specific tasks mentioned in the job description. Understand how your skills in administration, minute-taking, and Microsoft Office can contribute to the team at Adopters for Adoption.
✨Showcase Your Communication Skills
Since excellent oral and written communication is key for this role, prepare examples of how you've effectively communicated in previous positions. Think about times when you had to handle difficult situations or communicate sensitive information.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage your workload and prioritise tasks. You might want to share specific strategies or tools you use to stay organised, especially when handling multiple administrative tasks.
✨Emphasise Your Team Spirit
Adopters for Adoption values teamwork, so be prepared to talk about your experiences working collaboratively. Share examples of how you've contributed to a positive team environment and supported colleagues in achieving common goals.
