At a Glance
- Tasks: Help clients maximise value from Adobe solutions while tackling complex technical challenges.
- Company: Join Adobe, a global leader in digital media and marketing solutions.
- Benefits: Enjoy competitive pay, flexible work options, and a culture of continuous learning.
- Other info: Dynamic role with opportunities for travel and professional growth.
- Why this job: Make a real impact by solving client problems with innovative Adobe technologies.
- Qualifications: Experience with Adobe products and strong analytical skills are essential.
The predicted salary is between 50000 - 70000 £ per year.
Field Engineer position within the Customer Engineering organization is a client-facing role focused on helping clients to realize and quantify value driven by our Adobe solutions. This position will require foundational technical knowledge across Adobe products and in-depth strategic and analytical skills. Field Engineers will work to capture and understand their client’s unique business objectives and provide advice on how best to meet their needs using one or more Adobe solution. In addition, they will collaborate cross-team to deliver recommendations, including both technical and strategic services to help drive business impact and support business needs.
What you'll Do
- Be a recognized authority (by clients, partners and colleagues) in at least one Adobe Experience Cloud software-based solutions & technologies.
- Understand our clients business requirements and translate them into architecture, design and development activities for complex customer setups.
- Gain an in-depth knowledge of a client’s technical environment, business objectives, goals, and challenges in order to deliver the best advice needed to drive customer success and value with our solutions.
- Effectively analyse sophisticated project issues, identify the possible solution options, and facilitate the presentation and review of the options and our recommended solution with clients and partners.
- Efficiently multitask, working across multiple client engagements at the same time as well as key internal initiatives.
- Actively maintain the highest level of technical expertise by knowing the latest Adobe technologies through internally and externally available learning opportunities and self-study.
- Ability to travel regularly (up to 30%).
- Interact frequently with clients via phone, email, and/or in-person—including interaction with marketers, analysts, web developers, and C-level executives.
- Keep accurate daily records of client billable time.
What you need to succeed
- Experience with Adobe solutions (ideally Adobe Experience Platform, Adobe Analytics, Target & Audience Manager) and REST APIs.
- Understanding of ad technology (DMPs, DSPs, Ad servers, Ad Exchanges, Cross-Device Tracking platforms, etc.).
- Knowledge of Real Time-CDP and journey analytics solutions.
- Understanding of big data platforms and architectures, data stream processing pipeline/platform, data lake and data lake houses.
- SQL experience; storytelling around querying data and what insights can be derived.
- Understanding of cloud solutions such as Google Cloud Platform, Microsoft Azure & Amazon AWS cloud architecture & services.
- Understanding of GDPR, privacy & security topics.
- Ability to adapt to and collaborate with a variety of partners in complicated situations, employing strong facilitation skills while establishing credibility and trust quickly.
- Be self-motivated, adaptable, professional and a champion of customer success!
- Demonstrate excellent verbal and written communication skills in English and in one additional European language (German, French, Italian, Spanish).
As our many awards will tell you, at Adobe you’ll be immersed in an exceptional work environment that is recognized around the world. You’ll be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you’re looking to make an impact, Adobe's the place for you.
Adobe is an equal opportunity employer. We hire talented individuals, regardless of gender, race or colour, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful. This is what it means to be Adobe For All.
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realise that new ideas can come from everywhere in the organization, and we know the next big idea could be yours.
Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.
Technical Consultant / Field Engineer Adobe Experience Platform employer: Adobe
At Adobe, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a Technical Consultant / Field Engineer, you will benefit from exceptional growth opportunities, ongoing professional development, and a collaborative environment where your contributions are valued. With a commitment to innovation and employee well-being, Adobe offers a range of fantastic benefits and a supportive atmosphere that encourages creativity and success.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Consultant / Field Engineer Adobe Experience Platform
✨Tip Number 1
Get to know the Adobe Experience Platform inside out! Familiarise yourself with its features and how it can solve client problems. This way, when you chat with potential employers, you can show off your knowledge and passion for the product.
✨Tip Number 2
Practice your communication skills! As a Field Engineer, you'll be interacting with clients regularly. Try role-playing scenarios with friends or family to get comfortable explaining complex concepts in simple terms.
✨Tip Number 3
Network like a pro! Attend industry events or webinars related to Adobe solutions. Connecting with professionals in the field can lead to job opportunities and valuable insights into what employers are looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Technical Consultant / Field Engineer Adobe Experience Platform
Some tips for your application 🫡
Show Your Adobe Knowledge:Make sure to highlight your experience with Adobe solutions, especially the Adobe Experience Platform. We want to see how you can leverage these tools to meet client needs, so don’t hold back on showcasing your skills!
Tailor Your Application:Take a moment to customise your application for this role. We’re looking for someone who understands the unique challenges our clients face, so make it clear how your background aligns with their business objectives.
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon unless it’s relevant. Show us you can communicate effectively, just like you would with clients!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Adobe
✨Know Your Adobe Stuff
Make sure you brush up on your knowledge of Adobe Experience Cloud solutions, especially the ones mentioned in the job description like Adobe Analytics and Target. Be ready to discuss how these tools can solve specific client challenges and drive value.
✨Understand Client Needs
Before the interview, think about how you would approach understanding a client's unique business objectives. Prepare examples of how you've successfully translated client needs into actionable strategies in past roles.
✨Showcase Your Analytical Skills
Be prepared to demonstrate your analytical skills during the interview. You might be asked to analyse a hypothetical project issue, so practice articulating your thought process and potential solutions clearly and confidently.
✨Communicate Effectively
Since this role involves interacting with various stakeholders, practice your communication skills. Be ready to explain complex technical concepts in simple terms, and don’t forget to highlight any experience you have working with C-level executives or cross-functional teams.
