Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Drive customer success and adoption of Document Cloud while building strong client relationships.
- Company: Leading digital experience company in Greater London with a focus on diversity.
- Benefits: Competitive salary, travel opportunities, and a supportive work environment.
- Why this job: Join a dynamic team and make a real impact on customer success and growth.
- Qualifications: 5+ years of experience, proven sales record, and excellent presentation skills.
- Other info: Opportunity to work in a diverse environment with equal opportunities.
The predicted salary is between 36000 - 60000 £ per year.
A leading digital experience company in Greater London is seeking a Customer Success Manager with proficiency in French. The role involves maintaining product knowledge, facilitating customer adoption of Document Cloud, and building strong client relationships.
Ideal candidates have:
- Over 5 years of relevant experience
- A proven sales record
- Excellent presentation skills
The position may require travel up to 50%. The company values diversity and strives to provide equal opportunities.
Strategic CSM, Document Cloud | Drive Adoption & Growth employer: Adobe
Contact Detail:
Adobe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic CSM, Document Cloud | Drive Adoption & Growth
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer success and product adoption. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your presentation skills! Create a mini-presentation about how you would drive adoption of Document Cloud. This will demonstrate your expertise and enthusiasm for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Strategic CSM, Document Cloud | Drive Adoption & Growth
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your relevant experience in customer success and sales. We want to see how your background aligns with the role, so don’t hold back on those achievements!
Tailor Your Application: Take a moment to customise your CV and cover letter for this specific role. Mention your proficiency in French and how it can help drive adoption and growth for Document Cloud. We love seeing candidates who put in the effort!
Be Personable: When writing your application, let your personality shine through! We value strong client relationships, so showing us your communication style can really make you stand out.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Adobe
✨Know Your Product Inside Out
Make sure you have a solid understanding of Document Cloud and its features. Familiarise yourself with how it drives customer success and adoption. This will not only help you answer questions confidently but also demonstrate your commitment to the role.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've built strong client relationships in the past. Think about specific situations where your efforts led to increased customer satisfaction or retention. This will highlight your ability to connect with clients, which is crucial for a Customer Success Manager.
✨Demonstrate Your Sales Acumen
Since the role requires a proven sales record, be ready to discuss your past achievements. Use metrics and specific examples to illustrate how you've driven growth and adoption in previous positions. This will show that you can contribute to the company's goals effectively.
✨Practice Your Presentation Skills
Given the importance of excellent presentation skills, consider rehearsing a mock presentation related to Document Cloud. This will help you feel more comfortable and confident during the interview. Remember, clear communication is key to success in this role!
