At a Glance
- Tasks: Help clients maximise value from Adobe solutions while tackling complex technical challenges.
- Company: Join Adobe, a global leader in digital experiences and innovation.
- Benefits: Enjoy competitive pay, flexible work options, and a culture of continuous learning.
- Other info: Dynamic role with opportunities for travel and professional growth.
- Why this job: Make a real impact by solving client problems with cutting-edge Adobe technologies.
- Qualifications: Experience with Adobe products and strong analytical skills are essential.
The predicted salary is between 50000 - 70000 £ per year.
Field Engineer position within the Customer Engineering organization is a client-facing role focused on helping clients to realize and quantify value driven by our Adobe solutions. This position will require foundational technical knowledge across Adobe products and in-depth strategic and analytical skills. Field Engineers will work to capture and understand their client’s unique business objectives and provide advice on how best to meet their needs using one or more Adobe solution. In addition, they will collaborate cross-team to deliver recommendations, including both technical and strategic services to help drive business impact and support business needs.
What you'll Do
- Be a recognized authority (by clients, partners and colleagues) in at least one Adobe Experience Cloud software-based solutions & technologies.
- Understand our clients business requirements and translate them into architecture, design and development activities for complex customer setups.
- Gain an in-depth knowledge of a client’s technical environment, business objectives, goals, and challenges in order to deliver the best advice needed to drive customer success and value with our solutions.
- Effectively analyse sophisticated project issues, identify the possible solution options, and facilitate the presentation and review of the options and our recommended solution with clients and partners.
- Efficiently multitask, working across multiple client engagements at the same time as well as key internal initiatives.
- Actively maintain the highest level of technical expertise by knowing the latest Adobe technologies through internally and externally available learning opportunities and self-study.
- Ability to travel regularly (up to 30%).
- Interact frequently with clients via phone, email, and/or in-person—including interaction with marketers, analysts, web developers, and C-level executives.
- Keep accurate daily records of client billable time.
What you need to succeed
- Experience with Adobe solutions (ideally Adobe Experience Platform, Adobe Analytics, Target & Audience Manager) and REST APIs.
- Understanding of ad technology (DMPs, DSPs, Ad servers, Ad Exchanges, Cross-Device Tracking platforms, etc.).
- Knowledge of Real Time-CDP and journey analytics solutions.
- Understanding of big data platforms and architectures, data stream processing pipeline/platform, data lake and data lake houses.
- SQL experience; storytelling around querying data and what insights can be derived.
- Understanding of cloud solutions such as Google Cloud Platform, Microsoft Azure & Amazon AWS cloud architecture & services.
- Understanding of GDPR, privacy & security topics.
- Ability to adapt to and collaborate with a variety of partners in complicated situations, employing strong facilitation skills while establishing credibility and trust quickly.
- Be self-motivated, adaptable, professional and a champion of customer success!
- Demonstrate excellent verbal and written communication skills in English and in one additional European language (German, French, Italian, Spanish).
As our many awards will tell you, at Adobe you’ll be immersed in an exceptional work environment that is recognized around the world. You’ll be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you’re looking to make an impact, Adobe's the place for you.
Technical Consultant / Field Engineer Adobe Experience Platform in London employer: Adobe
At Adobe, we pride ourselves on fostering a dynamic and inclusive work environment where innovation thrives. As a Technical Consultant / Field Engineer, you'll not only engage with cutting-edge Adobe solutions but also benefit from our commitment to employee growth through continuous learning opportunities and a supportive culture that values collaboration and feedback. With competitive benefits and a focus on diversity, Adobe is the ideal place for those looking to make a meaningful impact in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Consultant / Field Engineer Adobe Experience Platform in London
✨Tip Number 1
Get to know the Adobe Experience Platform inside out! Familiarise yourself with its features and how it can solve client problems. This will help you stand out in interviews and show that you're ready to hit the ground running.
✨Tip Number 2
Practice your communication skills! As a Field Engineer, you'll be interacting with clients regularly. Role-play scenarios with friends or family to get comfortable explaining complex concepts in simple terms.
✨Tip Number 3
Network like a pro! Connect with current Adobe employees on LinkedIn or attend industry events. Building relationships can give you insider knowledge and potentially lead to referrals.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll have access to all the latest job openings and updates directly from us.
We think you need these skills to ace Technical Consultant / Field Engineer Adobe Experience Platform in London
Some tips for your application 🫡
Show Your Technical Skills:Make sure to highlight your experience with Adobe solutions, especially the Adobe Experience Platform. We want to see how your technical knowledge can help our clients achieve their business goals.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the job description. This shows us you’re genuinely interested in the role.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and experiences without unnecessary fluff.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to track your application and ensure it reaches the right people!
How to prepare for a job interview at Adobe
✨Know Your Adobe Stuff
Make sure you brush up on your knowledge of Adobe Experience Cloud solutions, especially the ones mentioned in the job description. Be ready to discuss how these tools can solve specific client problems and drive value.
✨Understand Client Needs
Before the interview, think about how you would approach understanding a client's unique business objectives. Prepare examples of how you've successfully translated client needs into actionable strategies in the past.
✨Showcase Your Analytical Skills
Be prepared to demonstrate your analytical skills during the interview. Think of scenarios where you've tackled complex project issues and how you presented solutions to clients. Use data storytelling to highlight your insights.
✨Communicate Effectively
Since this role involves interacting with various stakeholders, practice your communication skills. Be clear and concise when explaining technical concepts, and be ready to adapt your language for different audiences, from C-level executives to developers.
