Site Operations Director EMEA in London

Our Company is changing the world through digital experiences. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences. We are passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity.

Our Site Operations Director plays a pivotal role, overseeing the management of approximately 650,000 sq. ft. of space spread across 29 locations in EMEA and handling $30M in operating expenses. The person in this role will have the unique chance to shape the workplace experience, drive operational excellence, and ensure our regional sites align with both employee needs and business growth.

In this role, you will be:

• Responsible for delivering the vision for each EMEA site, ensuring alignment with our global strategy.
• Building strong business relationships at the site level to anticipate and resolve any space, service, and operational needs.
• Serving as the primary point of contact for all employee workplace functions, including Operations, Real Estate, Projects, and more, across these sites.
• Managing the EMEA Site operations team of 5, including an outsourced facilities management team.
• Managing all site financials, budgets, forecasts, and capital projects with accuracy and accountability.
• Partnering with Global Safety & Security on incident management, emergency response, and workplace safety, enhancing the site experience by overseeing services such as wellness, catering, and other on-site services.
• Leading change management initiatives to minimise disruption to business operations and overseeing site-level M&A integration, consolidations, or closures.
• Driving sustainability initiatives and embedding them into daily site operations, as well as implementing and coordinating global employee workplace programs and initiatives locally.
• Partnering with employee workplace teams to shape real estate strategy, workplace design, and site services, establishing and accomplishing occupancy and space planning strategies, including scenario planning for metro-level growth.
• Ensuring delivery against key metrics with strong cross-functional alignment as the owner's representative for site projects.
• Collaborating with the broader employee experience (HR) organisation and IT to enhance the employee workplace experience.

To be successful in this role, you need:

• A minimum of 10 years of professional experience, including at least 5 years in a regional facilities management, operations leadership, or senior leadership business relationship management role with multi-site responsibility.
• A proven ability to build strong relationships, align and foster collaboration with diverse collaborators across regions, functions, and cultures.
• Experience in managing workplace transformations with a focus on minimising disruption and maintaining employee engagement.
• An exceptional customer service approach, outstanding communication, influence, and negotiation skills.
• Demonstrated expertise in leading cross-functional, multidisciplinary teams, both directly and through vendor management, in a fast-paced and complex environment.
• Strong financial competence, with experience in developing budgets, managing operating expenses, and building data-driven business cases for senior executives.
• Excellent judgment and relationship-building skills, with the ability to influence collaborators across geographies and organisational levels.
• A track record of driving innovation, process improvements, and organisational efficiencies within facilities or workplace operations.
• Strong problem-solving and analytical abilities, with the capability to identify issues, evaluate alternatives, and implement solutions effectively.
• A passion for sustainability and workplace experience, with an ability to embed these priorities into day-to-day operations and long-term strategies.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or colour, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.