Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the go-to tech guru for key clients, ensuring they maximise Adobe solutions.
- Company: Join Adobe, a leader in digital experiences, empowering creativity worldwide.
- Benefits: Enjoy a dynamic culture, innovative tech, and opportunities for personal growth.
- Why this job: Make a real impact in digital transformation while building strong client relationships.
- Qualifications: Bachelor’s degree in IT or related field; 5+ years in technical account management.
- Other info: Adobe values diversity and is committed to equal opportunity for all.
The predicted salary is between 43200 - 72000 £ per year.
Our Company
Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
The Opportunity
Adobe is seeking a Technical Account Manager to join our dynamic team in London. In this strategic role, you will be a trusted advisor to some of our most important clients, guiding them through the successful implementation and adoption of Adobe solutions. You’ll work alongside talented professionals, leveraging powerful technology to create world-class digital experiences that drive real business impact.
What You’ll Do
-
Act as the primary technical liaison and trusted advisor for key customer accounts.
-
Provide ongoing strategic guidance and technical support to ensure optimal use of Adobe solutions.
-
Partner with internal cross-functional teams—including product, engineering, and support—to align Adobe technology with customer goals.
-
Analyze customer challenges and develop tailored strategies to drive solution adoption and business value.
-
Conduct regular performance reviews and system health checks to maintain high levels of customer satisfaction.
-
Build and maintain strong, long-lasting relationships with stakeholders at all levels.
What You Need to Succeed
-
Bachelor’s degree or equivalent experience in Information Technology, Computer Science, or a related field.
-
5+ years of experience in technical account management, customer success, or a similar client-facing technical role.
-
Demonstrated success in driving technical engagements and delivering exceptional customer service.
-
Strong analytical and problem-solving skills with a proactive, solutions-focused mindset.
-
Excellent communication, presentation, and interpersonal skills.
-
Adaptable, self-motivated, and eager to learn in a rapidly changing environment.
Why Adobe?
At Adobe, we’re changing the world through digital experiences. Our dynamic culture, powerful technologies, and focus on innovation empower our employees to thrive and grow. If you\’re ready to make an impact and help shape the future of digital transformation, we want to hear from you.
Adobe is proud to be anEqual Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.Learn more.
Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email or call (408) 536-3015.
#J-18808-Ljbffr
Technical Account Manager employer: Adobe Systems GmbH
Contact Detail:
Adobe Systems GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager
✨Tip Number 1
Familiarise yourself with Adobe's products and services. Understanding the technical aspects and how they benefit clients will help you engage more effectively during interviews and discussions.
✨Tip Number 2
Network with current or former Technical Account Managers at Adobe. They can provide insights into the role and company culture, which can be invaluable when preparing for your application.
✨Tip Number 3
Showcase your problem-solving skills in real-world scenarios. Be ready to discuss specific examples where you've successfully navigated technical challenges or improved customer satisfaction.
✨Tip Number 4
Prepare to demonstrate your communication and interpersonal skills. As a Technical Account Manager, building relationships is key, so think of ways to illustrate your ability to connect with diverse stakeholders.
We think you need these skills to ace Technical Account Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Technical Account Manager position. Tailor your application to highlight relevant experiences that align with the job description.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in technical account management or customer success. Provide specific examples of how you've successfully driven technical engagements and delivered exceptional customer service.
Showcase Your Skills: Make sure to showcase your analytical and problem-solving skills in your application. Use concrete examples to demonstrate how you've approached challenges in previous roles and the solutions you implemented.
Craft a Compelling Cover Letter: Write a tailored cover letter that not only reflects your enthusiasm for the role but also explains why you're a great fit for Adobe. Mention your adaptability and eagerness to learn, as these traits are highly valued in a rapidly changing environment.
How to prepare for a job interview at Adobe Systems GmbH
✨Understand Adobe's Solutions
Before the interview, make sure you have a solid understanding of Adobe's products and services. Familiarise yourself with how these solutions can be implemented to solve customer challenges, as this will demonstrate your readiness to act as a trusted advisor.
✨Showcase Your Technical Expertise
Be prepared to discuss your technical background and experiences in detail. Highlight specific instances where you've successfully managed technical accounts or driven customer success, as this will illustrate your capability to excel in the role.
✨Demonstrate Problem-Solving Skills
During the interview, be ready to tackle hypothetical scenarios or case studies that showcase your analytical and problem-solving skills. This will help the interviewers see how you approach challenges and develop tailored strategies for clients.
✨Emphasise Communication Skills
As a Technical Account Manager, strong communication is key. Prepare examples of how you've effectively communicated complex technical information to non-technical stakeholders, ensuring they understand the value of the solutions provided.
