At a Glance
- Tasks: Lead operations for franchise locations, driving sales and performance.
- Company: Fast-growing consumer business with a strong franchise network.
- Benefits: Competitive salary, car allowance, bonus, and comprehensive package.
- Other info: Opportunity for career growth in a thriving environment.
- Why this job: Join a dynamic team and make a real impact on franchise success.
- Qualifications: Proven experience in multi-site operations and franchise management.
The predicted salary is between 70000 - 70000 £ per year.
Are you looking to join a highly successful and growing business? Can you demonstrate a strong track record of managing operations in a franchise environment?
Our client is a highly successful and growing consumer-facing business with an established franchise network and ambitious plans for continued expansion. As part of this growth, they are looking to appoint an experienced Head of Operation to support, develop and inspire franchise partners across the UK.
Reporting into the Managing Director, you will act as the key link between the business and its franchise partners, helping them drive sales growth, operational excellence, profitability and customer experience, whilst ensuring brand standards are consistently delivered.
As Head of Operations, you will take ownership of a portfolio of franchised locations, providing hands-on support, coaching and commercial guidance to help franchisees maximise the performance of their businesses. You will be highly visible across your region, spending significant time in the field building relationships, identifying opportunities, and supporting franchise partners to deliver exceptional results.
Key responsibilities will include:
- Building strong relationships with franchise partners and acting as their primary point of contact.
- Driving sales, profit and operational performance across your portfolio.
- Conducting regular business reviews, identifying opportunities and creating action plans to improve performance.
- Coaching and developing franchisees and their management teams to achieve high levels of engagement and execution.
- Ensuring compliance with brand standards, operational procedures and customer service expectations.
- Supporting the implementation of business initiatives, promotions and operational projects.
- Monitoring key commercial and operational KPIs and providing insight and guidance to improve results.
- Sharing best practice across the network and driving a culture of continuous improvement.
- Working closely with internal stakeholders to support franchise growth and business development opportunities.
To be successful in this role, you will be an experienced multi-site operator with a strong track record of delivering results through franchise or similar partnership-based business models.
For a confidential discussion and further information, please apply today.
Head of Operations in Loughborough employer: AdMore Recruitment
Join a dynamic and rapidly expanding franchise network in Leicester, where your expertise as Head of Operations will be valued and rewarded. With a competitive salary package, including a car allowance and bonus, you will thrive in a supportive work culture that prioritises employee growth and development. This role offers the unique opportunity to make a significant impact on franchise performance while enjoying a collaborative environment that fosters innovation and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Operations in Loughborough
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to franchise partners or industry leaders. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Show your passion! When you get the chance to chat with potential employers or franchise partners, let your enthusiasm for operations and franchise management shine through. Share your ideas on how you can drive sales and improve performance – they’ll love your proactive approach!
✨Tip Number 3
Be prepared for interviews by researching the company and its franchise model. Know their brand standards inside out and think about how you can help them achieve operational excellence. Tailor your answers to show you’re the perfect fit for their high-growth ambitions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for talented individuals who can help us grow and inspire others in the franchise world. Let’s make it happen together!
We think you need these skills to ace Head of Operations in Loughborough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Head of Operations role. Highlight your experience in managing operations within a franchise environment and showcase any relevant achievements that demonstrate your ability to drive sales and operational performance.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've built strong relationships with franchise partners and driven results in previous positions.
Showcase Your Leadership Skills:As a Head of Operations, you'll need to inspire and coach others. Make sure to include examples of how you've successfully developed teams and improved engagement in your written application. We want to see your leadership style!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at AdMore Recruitment
✨Know Your Franchise Inside Out
Before the interview, make sure you thoroughly research the franchise model and the specific locations you'll be managing. Understand their unique challenges and successes, and be ready to discuss how your experience aligns with their needs.
✨Showcase Your Coaching Skills
As a Head of Operations, you'll be supporting and developing franchise partners. Prepare examples of how you've successfully coached teams in the past, focusing on engagement and performance improvement. This will demonstrate your ability to inspire and lead.
✨Prepare for KPI Discussions
Familiarise yourself with key performance indicators relevant to the quick service restaurant industry. Be ready to discuss how you've monitored and improved KPIs in previous roles, as this will show your analytical skills and operational expertise.
✨Build Relationships Before You Even Start
Think about how you can establish rapport with franchise partners during the interview. Share strategies you've used in the past to build strong relationships and how you plan to maintain open lines of communication to drive success together.
