At a Glance
- Tasks: Lead operations for a growing franchise network and drive sales and performance.
- Company: Dynamic quick service restaurant business with ambitious growth plans.
- Benefits: Competitive salary, car allowance, bonus, and comprehensive package.
- Other info: Opportunity for hands-on coaching and significant career growth.
- Why this job: Join a successful team and make a real impact on franchise success.
- Qualifications: Proven experience in multi-site operations and franchise management.
The predicted salary is between 70000 - 70000 £ per year.
Are you looking to join a highly successful and growing business? Can you demonstrate a strong track record of managing operations in a franchise environment? Our client is a highly successful and growing consumer-facing business with an established franchise network and ambitious plans for continued expansion. As part of this growth, they are looking to appoint an experienced Head of Operation to support, develop and inspire franchise partners across the UK.
Reporting into the Managing Director, you will act as the key link between the business and its franchise partners, helping them drive sales growth, operational excellence, profitability and customer experience, whilst ensuring brand standards are consistently delivered.
As Head of Operations, you will take ownership of a portfolio of franchised locations, providing hands-on support, coaching and commercial guidance to help franchisees maximise the performance of their businesses. You will be highly visible across your region, spending significant time in the field building relationships, identifying opportunities, and supporting franchise partners to deliver exceptional results.
Key responsibilities will include:
- Building strong relationships with franchise partners and acting as their primary point of contact.
- Driving sales, profit and operational performance across your portfolio.
- Conducting regular business reviews, identifying opportunities and creating action plans to improve performance.
- Coaching and developing franchisees and their management teams to achieve high levels of engagement and execution.
- Ensuring compliance with brand standards, operational procedures and customer service expectations.
- Supporting the implementation of business initiatives, promotions and operational projects.
- Monitoring key commercial and operational KPIs and providing insight and guidance to improve results.
- Sharing best practice across the network and driving a culture of continuous improvement.
- Working closely with internal stakeholders to support franchise growth and business development opportunities.
To be successful in this role, you will be an experienced multi-site operator with a strong track record of delivering results through franchise or similar partnership-based business models. For a confidential discussion and further information, please apply today.
Head of Operations in Leicester employer: AdMore Recruitment
Join a dynamic and rapidly expanding franchise network in Leicester, where your expertise as Head of Operations will be valued and rewarded. With a competitive salary package, including a car allowance and bonus, you will thrive in a supportive work culture that prioritises employee growth and development. This role offers the unique opportunity to make a significant impact on franchise performance while enjoying the benefits of a collaborative environment focused on operational excellence and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Operations in Leicester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to potential contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show your face! If you can, visit the locations of the franchises you’re interested in. This not only gives you a feel for the operation but also shows your commitment and enthusiasm. Plus, it’s a great way to meet franchise partners and get noticed.
✨Tip Number 3
Prepare for those interviews! Research the company and its franchise model thoroughly. Be ready to discuss how your experience aligns with their goals, especially around driving sales and operational excellence. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you stand out. Plus, applying directly shows you’re serious about the role and makes it easier for us to connect with you.
We think you need these skills to ace Head of Operations in Leicester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Head of Operations role. Highlight your track record in managing operations within a franchise environment, as this is key for us.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this position. Share specific examples of how you've driven sales growth and operational excellence in previous roles.
Showcase Your Relationship-Building Skills:Since building strong relationships with franchise partners is crucial, include examples of how you've successfully collaborated with stakeholders in the past. We want to see your people skills shine!
Apply Through Our Website:We encourage you to apply directly through our website. This way, we can ensure your application gets the attention it deserves and you can easily keep track of your application status.
How to prepare for a job interview at AdMore Recruitment
✨Know Your Franchise Inside Out
Before the interview, make sure you thoroughly research the franchise network and its operations. Understand their brand standards, recent initiatives, and any challenges they might be facing. This will not only show your genuine interest but also help you discuss how you can contribute to their growth.
✨Showcase Your Coaching Skills
As a Head of Operations, you'll be expected to coach and develop franchisees. Prepare examples from your past experiences where you've successfully guided teams or individuals to improve performance. Highlight specific strategies you used and the results achieved to demonstrate your effectiveness.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-world situations. Think about scenarios where you've had to drive sales growth or improve operational performance. Be ready to outline your thought process and the steps you took to achieve positive outcomes.
✨Build Rapport with Interviewers
Since this role involves building relationships with franchise partners, it's crucial to establish a connection with your interviewers. Be personable, engage in conversation, and show enthusiasm for the role. This will reflect your ability to foster strong relationships in the workplace.
