At a Glance
- Tasks: Support and inspire franchise partners to drive sales and operational excellence.
- Company: Join a successful and growing consumer-facing business with an established franchise network.
- Benefits: Up to £65,000 salary, excellent bonus, car allowance, and additional benefits.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real impact by helping franchisees succeed and grow their businesses.
- Qualifications: Experience in multi-site operations and strong coaching skills required.
The predicted salary is between 65000 - 65000 £ per year.
Are you looking to join a highly successful and growing business? Can you demonstrate a strong track record of managing operations in a franchise environment? Our client is a highly successful and growing consumer-facing business with an established franchise network and ambitious plans for continued expansion. As part of this growth, they are looking to appoint an experienced Franchise Operations Manager to support, develop and inspire franchise partners across the Midlands region.
Reporting into the Operations Director, you will act as the key link between the business and its franchise partners, helping them drive sales growth, operational excellence, profitability and customer experience, whilst ensuring brand standards are consistently delivered.
The Role
As Franchise Operations Manager, you will take ownership of a portfolio of franchised locations, providing hands-on support, coaching and commercial guidance to help franchisees maximise the performance of their businesses. You will be highly visible across your region, spending significant time in the field building relationships, identifying opportunities, and supporting franchise partners to deliver exceptional results.
Key responsibilities will include:
- Building strong relationships with franchise partners and acting as their primary point of contact.
- Driving sales, profit and operational performance across your portfolio.
- Conducting regular business reviews, identifying opportunities and creating action plans to improve performance.
- Coaching and developing franchisees and their management teams to achieve high levels of engagement and execution.
- Ensuring compliance with brand standards, operational procedures and customer service expectations.
- Supporting the implementation of business initiatives, promotions and operational projects.
- Monitoring key commercial and operational KPIs and providing insight and guidance to improve results.
- Sharing best practice across the network and driving a culture of continuous improvement.
- Working closely with internal stakeholders to support franchise growth and business development opportunities.
About You
To be successful in this role, you will be an experienced multi-site operator with a strong track record of delivering results through franchise or similar partnership-based business models. You will bring:
- Experience operating at Area Manager, Regional Manager, Business Development Manager or Franchise Operations Manager level.
- A strong background within hospitality, retail or other customer-facing multi-site environments.
- Experience working with franchisees, business partners or independently operated locations.
- Proven ability to drive sales, profitability and operational performance across multiple sites.
- Excellent coaching, influencing and stakeholder management skills.
- Strong commercial acumen with the ability to interpret KPIs and translate them into meaningful action plans.
- A hands-on leadership style with a passion for developing people and helping businesses succeed.
- Excellent communication, relationship-building and problem-solving skills.
For a confidential discussion and further information, please apply today.
Franchise Operations Manager employer: AdMore Recruitment
Join a dynamic and rapidly expanding consumer-facing business that values its franchise partners and fosters a culture of collaboration and growth. As a Franchise Operations Manager in the Midlands, you will benefit from a competitive salary, excellent bonuses, and a supportive work environment that prioritises employee development and operational excellence. With a focus on building strong relationships and driving performance, this role offers a unique opportunity to make a meaningful impact while enjoying the perks of a thriving franchise network.
StudySmarter Expert Advice🤫
We think this is how you could land Franchise Operations Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the franchise world. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on your dream job!
✨Tip Number 2
Show up and shine! When you land an interview, make sure to prepare thoroughly. Research the company, understand their franchise model, and come armed with examples of how you've driven sales and operational performance in the past. Confidence is key!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and are genuinely interested in the role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, applying directly can sometimes give you a better chance of getting noticed by hiring managers.
We think you need these skills to ace Franchise Operations Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Franchise Operations Manager role. Highlight your experience in managing operations within a franchise environment and showcase any relevant achievements that demonstrate your ability to drive sales and operational performance.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that align with the job description, like coaching franchisees or improving performance metrics, and show your enthusiasm for joining our growing team.
Showcase Your Relationship-Building Skills:Since this role involves building strong relationships with franchise partners, make sure to highlight your interpersonal skills. Share examples of how you've successfully collaborated with stakeholders in the past and how you can bring that same energy to our franchise network.
Apply Through Our Website:We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about your application status!
How to prepare for a job interview at AdMore Recruitment
✨Know Your Franchise Inside Out
Before the interview, make sure you thoroughly research the franchise and its operations. Understand their brand values, recent initiatives, and any challenges they might be facing. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
✨Showcase Your Coaching Skills
As a Franchise Operations Manager, your ability to coach and develop franchisees is crucial. Prepare specific examples from your past experiences where you've successfully guided teams or individuals to improve performance. Highlight your hands-on approach and how it led to tangible results.
✨Demonstrate Strong Relationship-Building Abilities
Building relationships with franchise partners is key in this role. Be ready to discuss how you've fostered strong connections in previous positions. Use anecdotes that illustrate your communication skills and your ability to influence and inspire others.
✨Prepare for KPI Discussions
Since the role involves monitoring and interpreting KPIs, brush up on relevant metrics and be prepared to discuss how you've used data to drive performance improvements. Think of examples where your insights led to actionable plans that benefitted the business.
