Deputy General Manager - Lead Operations & Guest Experience

Deputy General Manager - Lead Operations & Guest Experience

Full-Time 50000 - 65000 £ / year (est.) No working from home possible
AdMore Recruitment

At a Glance

  • Tasks: Lead hotel operations and enhance guest experiences in a vibrant London setting.
  • Company: Dynamic hotel group focused on exceptional service and team performance.
  • Benefits: Competitive salary, career growth opportunities, and a chance to shape guest experiences.
  • Other info: Join a growing organisation with the autonomy to drive change.
  • Why this job: Make a real impact in a thriving hotel environment while leading passionate teams.
  • Qualifications: Proven experience in hotel operations and strong commercial acumen.

The predicted salary is between 50000 - 65000 £ per year.

AdMore Recruitment is seeking an experienced Deputy General Manager to oversee a large hotel in London. This senior leader will be responsible for leading high-performing teams, driving performance, and delivering exceptional guest experiences.

The ideal candidate will have a proven track record in hotel operations, strong commercial skills, and the ability to achieve financial targets. This high-impact role offers autonomy and the opportunity to make a significant difference in a growing organization.

Deputy General Manager - Lead Operations & Guest Experience employer: AdMore Recruitment

As a leading hotel in London, we pride ourselves on fostering a dynamic work culture that values innovation and excellence. Our employees enjoy competitive benefits, ongoing professional development opportunities, and the chance to make a real impact in enhancing guest experiences. Join us to be part of a supportive team that celebrates success and encourages personal growth in a vibrant city.

AdMore Recruitment

Contact Details:

AdMore Recruitment Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Deputy General Manager - Lead Operations & Guest Experience

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like AdMore Recruitment. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to AdMore Recruitment

Don't be shy about reaching out to AdMore Recruitment directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Deputy General Manager - Lead Operations & Guest Experience

Leadership Skills
Team Management
Performance Management
Guest Experience Enhancement
Hotel Operations Expertise
Commercial Acumen
Financial Target Achievement

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about AdMore Recruitment and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at AdMore Recruitment

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!