At a Glance
- Tasks: Support and inspire franchise partners to drive sales and operational excellence.
- Company: Join a successful and growing consumer-facing business with an established franchise network.
- Benefits: Up to £65,000 salary, excellent bonus, car allowance, and additional benefits.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real impact by helping franchisees succeed and grow their businesses.
- Qualifications: Experience in multi-site operations and strong coaching skills required.
The predicted salary is between 65000 - 65000 £ per year.
Are you looking to join a highly successful and growing business? Can you demonstrate a strong track record of managing operations in a franchise environment? Our client is a highly successful and growing consumer-facing business with an established franchise network and ambitious plans for continued expansion. As part of this growth, they are looking to appoint an experienced Franchise Operations Manager to support, develop and inspire franchise partners across the Midlands region.
Reporting into the Operations Director, you will act as the key link between the business and its franchise partners, helping them drive sales growth, operational excellence, profitability and customer experience, whilst ensuring brand standards are consistently delivered.
The Role
As Franchise Operations Manager, you will take ownership of a portfolio of franchised locations, providing hands-on support, coaching and commercial guidance to help franchisees maximise the performance of their businesses. You will be highly visible across your region, spending significant time in the field building relationships, identifying opportunities, and supporting franchise partners to deliver exceptional results.
Key responsibilities will include:
- Building strong relationships with franchise partners and acting as their primary point of contact.
- Driving sales, profit and operational performance across your portfolio.
- Conducting regular business reviews, identifying opportunities and creating action plans to improve performance.
- Coaching and developing franchisees and their management teams to achieve high levels of engagement and execution.
- Ensuring compliance with brand standards, operational procedures and customer service expectations.
- Supporting the implementation of business initiatives, promotions and operational projects.
- Monitoring key commercial and operational KPIs and providing insight and guidance to improve results.
- Sharing best practice across the network and driving a culture of continuous improvement.
- Working closely with internal stakeholders to support franchise growth and business development opportunities.
About You
To be successful in this role, you will be an experienced multi-site operator with a strong track record of delivering results through franchise or similar partnership-based business models. You will bring:
- Experience operating at Area Manager, Regional Manager, Business Development Manager or Franchise Operations Manager level.
- A strong background within hospitality, retail or other customer-facing multi-site environments.
- Experience working with franchisees, business partners or independently operated locations.
- Proven ability to drive sales, profitability and operational performance across multiple sites.
- Excellent coaching, influencing and stakeholder management skills.
- Strong commercial acumen with the ability to interpret KPIs and translate them into meaningful action plans.
- A hands-on leadership style with a passion for developing people and helping businesses succeed.
- Excellent communication, relationship-building and problem-solving skills.
For a confidential discussion and further information, please apply today.
Franchise Operations Manager in Birmingham employer: AdMore Recruitment
Join a dynamic and rapidly expanding consumer-facing business that values its employees and fosters a culture of collaboration and growth. As a Franchise Operations Manager in the Midlands, you will benefit from competitive remuneration, an excellent bonus structure, and a supportive work environment that prioritises professional development and operational excellence. With a focus on building strong relationships and driving performance, this role offers a unique opportunity to make a meaningful impact while enjoying the perks of a thriving franchise network.
StudySmarter Expert Advice🤫
We think this is how you could land Franchise Operations Manager in Birmingham
✨Tip Number 1
Network like a pro! Get out there and connect with people in the franchise world. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show your face! If you can, visit some of the franchise locations in your area. Chat with the franchisees and staff, and get a feel for the operations. This hands-on approach not only gives you insights but also shows your genuine interest in the role.
✨Tip Number 3
Prepare for interviews by knowing your stuff! Research the company’s franchise model, their successes, and challenges. Be ready to discuss how your experience aligns with their goals, especially around driving sales and operational excellence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Franchise Operations Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Franchise Operations Manager role. Highlight your experience in managing operations within a franchise environment and showcase any relevant achievements that align with the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've driven sales and operational performance in previous positions, and don’t forget to express your enthusiasm for joining our growing team.
Showcase Your People Skills:Since this role involves building strong relationships with franchise partners, make sure to highlight your coaching and stakeholder management skills. Share examples of how you've successfully developed teams or improved engagement in past roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at AdMore Recruitment
✨Know Your Franchise Inside Out
Before the interview, make sure you research the company's franchise model thoroughly. Understand their brand standards, operational procedures, and customer service expectations. This will not only show your genuine interest but also help you articulate how your experience aligns with their needs.
✨Showcase Your Coaching Skills
As a Franchise Operations Manager, your ability to coach and develop franchisees is crucial. Prepare specific examples from your past experiences where you've successfully guided teams or individuals to improve performance. Highlight your hands-on leadership style and how it has positively impacted sales and operations.
✨Demonstrate Commercial Acumen
Be ready to discuss key commercial and operational KPIs relevant to the role. Think about how you've interpreted these metrics in previous roles and turned them into actionable plans. This will demonstrate your strong commercial acumen and ability to drive results across multiple sites.
✨Build Rapport with Interviewers
During the interview, focus on building a connection with your interviewers. Use your excellent communication and relationship-building skills to engage them. Ask insightful questions about their franchise partners and express your enthusiasm for supporting their growth and success.
