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- Tasks: Handle complex domestic property claims over £100,000 with a focus on customer satisfaction.
- Company: Join Admiral Group Plc, a multi-award-winning company prioritising career growth and development.
- Benefits: Enjoy 33 days holiday, flexible leave options, and a supportive work-life balance.
- Why this job: Be part of a fun, competitive team in a role that offers personal and professional growth.
- Qualifications: Claims handling experience and technical knowledge are essential for this role.
- Other info: Work in a diverse environment where you can truly be yourself.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Major Loss Claims Handler role at Admiral Group Plc. Are you looking to take the next step in developing your career? Why not start in a multi-award-winning company that prioritises your career growth and development? We are currently recruiting for Major Loss Handlers to join our fun, competitive and industry leading Household Claims department!
If you’re looking for a workplace where you can just be yourself, you’re in the right place! It’s an intense job, so we make it a priority to support each other, regardless of whether you’re working in the office or at home. Household Claims are recruiting for Claims Handlers in the Major Loss Team. This is an exciting opportunity to join a relatively new team within the Admiral business, dealing with complex domestic property claims in excess of £100,000.
Main Duties And Responsibilities:- Ensure delivery of consistent, efficient, and technically sound claims handling whilst delivering great customer outcomes on our largest and most complex claims.
- Accurately check all claim details and ensure that the reserve accuracy throughout the life of the claim.
- Identify and assist in pursuing recoveries.
- Adopt a pro-active approach to all claims to achieve settlement in a timely fashion.
- Work closely with our key suppliers and loss adjusting partners, and in conjunction with our supply chain team, to ensure that the service we and our customers receive is of the highest standard.
- Provide overviews of cases to Heads of Departments.
- Active contribution and participation in surge response.
- Ensure Underwriter requirements are checked in respect of the submission of claims.
- Work with our internal surveyors on Complex Claims and attend site visits when required.
- Provide feedback and assist in training to Household Claims Service and Support when required.
- Be a technical point of referral for the Household claims Service and Support areas.
- Claims handling experience and technical knowledge is essential.
At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we’re consistently voted one of the Sunday Times Best Big Companies to Work For in the UK. All colleagues will receive 33 days holiday (including bank holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including bank holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation.
Major Loss Claims Handler employer: Admiral
Contact Detail:
Admiral Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Major Loss Claims Handler
✨Tip Number 1
Familiarise yourself with the specific types of major loss claims that Admiral handles. Understanding the nuances of complex domestic property claims will give you an edge in discussions and interviews.
✨Tip Number 2
Network with current or former employees of Admiral, especially those in the Household Claims department. They can provide valuable insights into the company culture and expectations for the Major Loss Claims Handler role.
✨Tip Number 3
Prepare to discuss your previous claims handling experience in detail. Be ready to share specific examples of how you've successfully managed complex claims and achieved positive outcomes for customers.
✨Tip Number 4
Showcase your ability to work collaboratively with suppliers and partners. Highlight any past experiences where teamwork led to successful claim resolutions, as this is crucial for the role at Admiral.
We think you need these skills to ace Major Loss Claims Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant claims handling experience and technical knowledge. Use specific examples that demonstrate your ability to manage complex domestic property claims effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention why you want to work at Admiral Group Plc and how your skills align with their values and the job requirements.
Highlight Key Skills: In your application, emphasise skills such as attention to detail, customer service, and teamwork. These are crucial for a Major Loss Claims Handler, so make sure they stand out in your documents.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is vital in claims handling.
How to prepare for a job interview at Admiral
✨Showcase Your Claims Handling Experience
Make sure to highlight your previous claims handling experience during the interview. Be prepared to discuss specific cases you've managed, particularly those involving complex domestic property claims, as this will demonstrate your technical knowledge and ability to handle high-value claims.
✨Demonstrate Your Customer Focus
Admiral values great customer outcomes, so be ready to share examples of how you've gone above and beyond for customers in past roles. Discuss your approach to ensuring customer satisfaction, especially in challenging situations, to show that you align with their commitment to service excellence.
✨Prepare for Technical Questions
Expect to face technical questions related to claims handling and insurance processes. Brush up on relevant terminology and procedures, and be ready to explain how you ensure accuracy in claim details and reserves throughout the claims lifecycle.
✨Emphasise Team Collaboration
Since the role involves working closely with suppliers and loss adjusting partners, highlight your teamwork skills. Share experiences where you've successfully collaborated with others to achieve a common goal, showcasing your ability to contribute positively to a team environment.
