Senior Service Designer: AI-Enhanced, End-to-End Insurance in London

Senior Service Designer: AI-Enhanced, End-to-End Insurance in London

London Full-Time 55000 - 70000 £ / year (est.) No working from home possible
Admiral

At a Glance

  • Tasks: Lead innovative service design initiatives and enhance customer journeys.
  • Company: Join Admiral, a forward-thinking company in the insurance sector.
  • Benefits: Enjoy up to 38 days of holiday and free shares after one year.
  • Other info: Be part of a dynamic team focused on innovation and growth.
  • Why this job: Make a real impact on customer experiences with cutting-edge AI tools.
  • Qualifications: 6+ years in service design with strong research skills.

The predicted salary is between 55000 - 70000 £ per year.

Admiral is seeking a Senior Service Designer to join their Research & Service Design team in the UK. This role involves leading service design initiatives, conducting strategic research, and enhancing customer journeys through innovative service concepts.

The ideal candidate will have at least 6 years of experience in service design, superb skills in both qualitative and quantitative research methods, and practical GenAI tool usage.

The position offers generous benefits including up to 38 days of holiday a year and eligibility for free shares after one year.

Senior Service Designer: AI-Enhanced, End-to-End Insurance in London employer: Admiral

Admiral is an exceptional employer that prioritises employee well-being and professional growth, offering a vibrant work culture where innovation thrives. With generous benefits such as up to 38 days of holiday and the opportunity for free shares, employees are encouraged to develop their skills in a supportive environment, making it an ideal place for those looking to make a meaningful impact in the insurance sector.

Admiral

Contact Details:

Admiral Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Service Designer: AI-Enhanced, End-to-End Insurance in London

Dive Into Industry Networking Events

Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.

Use LinkedIn to Your Advantage

Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Admiral). A thoughtful message explaining your interest can really make a difference!

Look Out for Graduate Schemes

Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.

Leverage Your Current Connections

Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Admiral. Don’t shy away from asking for a coffee chat; you never know what doors it might open!

We think you need these skills to ace Senior Service Designer: AI-Enhanced, End-to-End Insurance in London

Service Design
Strategic Research
Customer Journey Enhancement
Qualitative Research Methods
Quantitative Research Methods
GenAI Tool Usage
Leadership Skills

Some tips for your application 🫡

Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.

Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.

Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Admiral.

Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Admiral. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.

How to prepare for a job interview at Admiral

Know Your Numbers: Insurance Fundamentals

Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Admiral to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.

Showcase Your Analytical Side

In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!

Prepare for Behavioural Questions

As a full-timer at Admiral, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.

Know the Company Culture Inside Out

Understanding Admiral's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.