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- Tasks: Deliver outstanding customer service and supervise the team during night shifts.
- Company: Join Admiral Slots, a leading provider of gaming entertainment in the UK.
- Benefits: Earn up to £12.74 per hour with flexible hours and additional pay for late shifts.
- Why this job: Be part of a fun environment while gaining valuable supervisory experience.
- Qualifications: Customer service skills and a willingness to work flexible night shifts.
- Other info: Great opportunities for personal and professional development in a modern working environment.
The predicted salary is between 12 - 13 £ per hour.
As a Customer Service Assistant / Supervisor, you will deliver outstanding customer service and ensure our venues run smoothly. While your main focus will be assisting customers, you will also step up to carry out supervisory duties when required, earning the enhanced hourly rate.
Hours per week: 35
Shift pattern: Must be fully flexible to work between the hours of 22.00pm to 8.00am 4 nights per week.
Salary: £12.24 per hour
Enhanced Rate: £12.74 per hour (when carrying out Supervisory duties)
Additional: £1.50 per hour for any hours worked between 11pm and 6am
Key responsibilities include:
- Welcoming and engaging customers, ensuring a great experience every visit
- Promoting offers, events, and new games
- Handling cash and providing change accurately
- Serving refreshments and keeping the venue clean and welcoming
- Supporting with opening/closing procedures and supervising the team when needed
- Upholding our Challenge 25 policy and ensuring compliance with gambling legislation
The Company Luxury Leisure Talarius, trading as Admiral Slots, is a market leading provider of slots and gaming entertainment in the UK. Boasting over 280 high street and seaside gaming stores, Admiral offers the ultimate gaming experience, showcasing the best casino and classic slot games available on both the most technologically advanced slot machines and traditional fruit machines. We are constantly investing in the latest technology releases and looking to acquire new venues to continue to grow our portfolio. Our aim is to offer our customers impeccable playing environments and an outstanding service that sets us apart from our competitors. Many of our stores are recently refurbished portraying a really modern outlook and a first class working environment. Working for Admiral is rewarding, fun and delivers excellent opportunities to progress and develop both personally and professionally.
Night Relief Supervisor (Exeter) employer: Admiral
Contact Detail:
Admiral Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Relief Supervisor (Exeter)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Admiral Slots. Understand their values, what they offer, and how they stand out in the gaming industry. This will help you tailor your answers and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for customer service roles and rehearse your responses. Use examples from your past experiences to demonstrate your skills in delivering outstanding customer service and handling supervisory duties.
✨Tip Number 3
Dress to impress! Even though it’s a night shift role, showing up looking smart and professional can make a great first impression. It shows you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the Night Relief Supervisor position.
We think you need these skills to ace Night Relief Supervisor (Exeter)
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond to create great experiences for customers, as this is key for the Night Relief Supervisor role.
Flexibility is Key: Since the shifts are late at night, let us know about your flexibility in working hours. Mention any previous experience with night shifts or your willingness to adapt to the required schedule.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at Admiral
✨Know the Company Inside Out
Before your interview, take some time to research Luxury Leisure Talarius and their venues. Understand their values, the services they offer, and what sets them apart in the gaming industry. This knowledge will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As a Night Relief Supervisor, customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Think about how you can demonstrate your ability to engage with customers and create a welcoming atmosphere, as this is crucial for the role.
✨Be Ready for Supervisory Scenarios
Since you'll be stepping up to supervisory duties, be prepared to discuss how you would handle various situations. Think of examples where you've led a team or resolved conflicts. This will show that you have the leadership qualities needed for the role and can maintain a smooth operation during your shifts.
✨Flexibility is Key
Given the shift patterns, emphasise your flexibility and willingness to work during the required hours. Be honest about your availability and express your enthusiasm for working nights. This will reassure the interviewer that you're committed to the role and can adapt to the demands of the job.