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- Tasks: Deliver outstanding customer service and supervise the team during night shifts.
- Company: Join Luxury Leisure Talarius, a leading provider of gaming entertainment in the UK.
- Benefits: Earn up to £12.74 per hour with flexible hours and additional pay for late shifts.
- Why this job: Be part of a fun environment while gaining valuable supervisory experience.
- Qualifications: Customer service skills and a willingness to work flexible night shifts.
- Other info: Great opportunities for personal and professional development in a modern working environment.
The predicted salary is between 12 - 13 £ per hour.
As a Customer Service Assistant / Supervisor, you will deliver outstanding customer service and ensure our venues run smoothly. While your main focus will be assisting customers, you will also step up to carry out supervisory duties when required, earning the enhanced hourly rate.
Hours per week: 35
Shift pattern: Must be fully flexible to work between the hours of 22.00pm to 8.00am 4 nights per week.
Salary: £12.24 per hour
Enhanced Rate: £12.74 per hour (when carrying out Supervisory duties)
Additional: £1.50 per hour for any hours worked between 11pm and 6am
Key responsibilities include:
- Welcoming and engaging customers, ensuring a great experience every visit
- Promoting offers, events, and new games
- Handling cash and providing change accurately
- Serving refreshments and keeping the venue clean and welcoming
- Supporting with opening/closing procedures and supervising the team when needed
- Upholding our Challenge 25 policy and ensuring compliance with gambling legislation
The Company: Luxury Leisure Talarius, trading as Admiral Slots, is a market leading provider of slots and gaming entertainment in the UK. Boasting over 280 high street and seaside gaming stores, Admiral offers the ultimate gaming experience, showcasing the best casino and classic slot games available on both the most technologically advanced slot machines and traditional fruit machines. We are constantly investing in the latest technology releases and looking to acquire new venues to continue to grow our portfolio. Our aim is to offer our customers impeccable playing environments and an outstanding service that sets us apart from our competitors. Many of our stores are recently refurbished portraying a really modern outlook and a first class working environment. Working for Admiral is rewarding, fun and delivers excellent opportunities to progress and develop both personally and professionally.
Night Relief Supervisor in Exeter employer: Admiral
Contact Detail:
Admiral Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Relief Supervisor in Exeter
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Admiral Slots. Understand their values, what they offer, and how they stand out in the gaming industry. This will help you tailor your answers and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can highlight your customer service skills and any supervisory experience you have. Confidence is key!
✨Tip Number 3
Dress to impress! Even though it’s a night shift role, showing up looking smart and professional can make a great first impression. It shows you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Night Relief Supervisor in Exeter
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond to create great experiences for customers, just like you'll be doing with us at Admiral Slots.
Flexibility is Key: Since the role requires working nights, emphasise your flexibility in your application. Let us know that you're ready to take on shifts between 22.00pm and 8.00am without a hitch!
Be Clear About Your Supervisory Experience: If you've had any supervisory roles before, make it clear! We love seeing candidates who can step up and lead a team, especially during busy times when we need someone to keep things running smoothly.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Admiral
✨Know the Company Inside Out
Before your interview, take some time to research Luxury Leisure Talarius and their Admiral Slots brand. Understand their values, mission, and what sets them apart in the gaming industry. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Night Relief Supervisor, customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight how you can create a welcoming atmosphere and handle any challenges that may arise during your shift.
✨Demonstrate Flexibility and Team Leadership
Since the role requires flexibility in working hours and supervisory duties, be ready to discuss your availability and any previous leadership experiences. Share instances where you've successfully led a team or managed a situation, showing that you can step up when needed.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and what success looks like in this role. This not only shows your interest but also helps you determine if this is the right fit for you.