At a Glance
- Tasks: Lead innovative service design initiatives and enhance customer journeys.
- Company: Join Admiral, a forward-thinking company in the insurance sector.
- Benefits: Enjoy up to 38 days of holiday and free shares after one year.
- Other info: Be part of a dynamic team focused on innovation and growth.
- Why this job: Make a real impact on customer experiences with cutting-edge service design.
- Qualifications: 6+ years in service design and strong research skills required.
The predicted salary is between 55000 - 70000 £ per year.
Admiral is seeking a Senior Service Designer to join their Research & Service Design team in the UK. This role involves leading service design initiatives, conducting strategic research, and enhancing customer journeys through innovative service concepts.
The ideal candidate will have at least 6 years of experience in service design, superb skills in both qualitative and quantitative research methods, and practical GenAI tool usage.
The position offers generous benefits including up to 38 days of holiday a year and eligibility for free shares after one year.
Senior Service Designer: AI-Enhanced, End-to-End Insurance in England employer: Admiral
Admiral is an exceptional employer that prioritises employee well-being and professional growth, offering a vibrant work culture where innovation thrives. With generous benefits such as up to 38 days of holiday and the opportunity for free shares after one year, employees are encouraged to develop their skills in a supportive environment, making it an ideal place for those looking to make a meaningful impact in the insurance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Service Designer: AI-Enhanced, End-to-End Insurance in England
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your portfolio! As a Senior Service Designer, your work speaks volumes. Make sure to have a well-organised portfolio that highlights your best projects and the impact they had on customer journeys.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to service design. We recommend role-playing with a friend or using mock interview platforms to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Admiral team.
We think you need these skills to ace Senior Service Designer: AI-Enhanced, End-to-End Insurance in England
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your service design experience and any relevant projects that showcase your ability to enhance customer journeys.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for the Senior Service Designer role. Share specific examples of your work with GenAI tools and how you've successfully led service design initiatives in the past.
Showcase Your Research Skills:Since this role involves strategic research, be sure to mention your experience with both qualitative and quantitative methods. We want to see how you’ve used these skills to drive impactful service design decisions.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Admiral
✨Know Your Service Design Inside Out
Make sure you brush up on your service design principles and methodologies. Be ready to discuss your past projects in detail, especially how you've used qualitative and quantitative research methods to enhance customer journeys.
✨Showcase Your GenAI Tool Skills
Since the role requires practical GenAI tool usage, prepare examples of how you've successfully integrated AI into your service design processes. This could be anything from automating research tasks to enhancing user experiences.
✨Research Admiral Thoroughly
Dive deep into Admiral's current services and customer feedback. Understanding their existing offerings and identifying areas for improvement will show that you're genuinely interested and ready to contribute from day one.
✨Prepare Thoughtful Questions
Interviews are a two-way street! Prepare insightful questions about the team dynamics, ongoing projects, and how they envision the future of service design at Admiral. This not only shows your enthusiasm but also helps you gauge if it's the right fit for you.
