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- Tasks: Deliver outstanding customer service and supervise the team when needed.
- Company: Join Luxury Leisure Talarius, a leader in gaming entertainment.
- Benefits: Earn up to £12.94 per hour with flexible shifts and extra pay for late hours.
- Why this job: Be part of a fun environment and make every customer's visit memorable.
- Qualifications: Great communication skills and a passion for customer service.
- Other info: Exciting career growth opportunities in a modern, dynamic workplace.
The predicted salary is between 12 - 13 £ per hour.
As a Customer Service Assistant / Supervisor, you will deliver outstanding customer service and ensure our venues run smoothly. While your main focus will be assisting customers, you will also step up to carry out supervisory duties when required, earning the enhanced hourly rate.
Hours per week: 35
Shift pattern: Must be fully flexible to work between 8am and 11pm five days per week. You will work a range of shifts including mornings, afternoons, evenings and weekends.
Salary: £12.44 per hour
Enhanced Rate: £12.94 per hour (when carrying out Supervisory duties)
Additional: £1.50 per hour for any hours worked between 11pm and 6am
Key responsibilities include:
- Welcoming and engaging customers, ensuring a great experience every visit
- Promoting offers, events, and new games
- Handling cash and providing change accurately
- Serving refreshments and keeping the venue clean and welcoming
- Supporting with opening/closing procedures and supervising the team when needed
- Upholding our Challenge 25 policy and ensuring compliance with gambling legislation
The Company: Luxury Leisure Talarius, trading as Admiral Slots, is a market leading provider of slots and gaming entertainment in the UK. Boasting over 280 high street and seaside gaming stores, Admiral offers the ultimate gaming experience, showcasing the best casino and classic slot games available on both the most technologically advanced slot machines and traditional fruit machines. We are constantly investing in the latest technology releases and looking to acquire new venues to continue to grow our portfolio. Our aim is to offer our customers impeccable playing environments and an outstanding service that sets us apart from our competitors. Many of our stores are recently refurbished portraying a really modern outlook and a first class working environment. Working for Admiral is rewarding, fun and delivers excellent opportunities to progress and develop both personally and professionally.
Locations
Relief Supervisor in Devon, Exeter employer: Admiral
Contact Detail:
Admiral Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Supervisor in Devon, Exeter
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Admiral Slots. Understand their values, what they offer, and how they stand out in the gaming industry. This will help you tailor your answers and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of a Customer Service Assistant/Supervisor. Highlight your customer service skills and any supervisory experience you have.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions count, and showing that you take the opportunity seriously can set you apart from other candidates.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Relief Supervisor in Devon, Exeter
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond to create great experiences for customers, just like we do at Admiral Slots!
Flexibility is Key: Since the role requires flexibility with shifts, mention your availability clearly. Let us know when you can work, especially during evenings and weekends, as this will help us see you as a great fit for the team.
Be Yourself: We love authenticity! When writing your application, let your personality shine through. Share your passion for customer service and why you want to join our fun and dynamic team at Admiral.
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we see your application and get you on board as soon as possible!
How to prepare for a job interview at Admiral
✨Know the Company Inside Out
Before your interview, take some time to research Luxury Leisure Talarius and their brand, Admiral Slots. Understand their values, mission, and what sets them apart in the gaming industry. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Customer Service Assistant / Supervisor, your ability to engage with customers is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight how you can create a welcoming atmosphere and handle any challenges that arise, as this will demonstrate your suitability for the role.
✨Flexibility is Key
Since the role requires flexibility in working hours, be ready to discuss your availability openly. Mention your willingness to work various shifts, including evenings and weekends. This shows that you understand the demands of the job and are committed to meeting them.
✨Prepare for Supervisory Scenarios
As you'll be stepping up to supervisory duties, think about situations where you've had to lead a team or manage a task. Be prepared to discuss how you would handle specific scenarios, such as resolving conflicts among team members or ensuring compliance with policies. This will illustrate your leadership potential and readiness for the enhanced responsibilities.