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- Tasks: Deliver top-notch customer service and supervise the team during night shifts.
- Company: Join Luxury Leisure Talarius, a leader in gaming entertainment in the UK.
- Benefits: Earn £12.24 per hour, with enhanced rates for supervisory duties and late-night shifts.
- Why this job: Be part of a fun environment while gaining valuable experience and career growth.
- Qualifications: Customer service skills and flexibility to work night shifts required.
- Other info: Enjoy a modern working environment with opportunities for personal and professional development.
The predicted salary is between 12 - 13 £ per hour.
As a Customer Service Assistant / Supervisor, you will deliver outstanding customer service and ensure our venues run smoothly. While your main focus will be assisting customers, you will also step up to carry out supervisory duties when required, earning the enhanced hourly rate.
Hours per week: 35
Shift pattern: Must be fully flexible to work between the hours of 22.00pm to 8.00am 4 nights per week.
Salary: £12.24 per hour
Enhanced Rate: £12.74 per hour (when carrying out Supervisory duties)
Additional: £1.50 per hour for any hours worked between 11pm and 6am
Key responsibilities include:
- Welcoming and engaging customers, ensuring a great experience every visit
- Promoting offers, events, and new games
- Handling cash and providing change accurately
- Serving refreshments and keeping the venue clean and welcoming
- Supporting with opening/closing procedures and supervising the team when needed
- Upholding our Challenge 25 policy and ensuring compliance with gambling legislation
The Company: Luxury Leisure Talarius, trading as Admiral Slots, is a market leading provider of slots and gaming entertainment in the UK. Boasting over 280 high street and seaside gaming stores, Admiral offers the ultimate gaming experience, showcasing the best casino and classic slot games available on both the most technologically advanced slot machines and traditional fruit machines. We are constantly investing in the latest technology releases and looking to acquire new venues to continue to grow our portfolio. Our aim is to offer our customers impeccable playing environments and an outstanding service that sets us apart from our competitors. Many of our stores are recently refurbished portraying a really modern outlook and a first class working environment. Working for Admiral is rewarding, fun and delivers excellent opportunities to progress and develop both personally and professionally.
Locations
Night Relief Supervisor in Devon, Exeter employer: Admiral
Contact Detail:
Admiral Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Relief Supervisor in Devon, Exeter
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the gaming or customer service industry. You never know who might have the inside scoop on job openings at Admiral Slots!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and supervisory roles. Think about your past experiences and how they relate to the responsibilities of a Night Relief Supervisor. We want you to shine!
✨Tip Number 3
Show your enthusiasm for the role! When you get the chance to chat with potential employers, let them know why you’re excited about working at Admiral Slots and how you can contribute to their mission of providing outstanding service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to take on those flexible night shifts!
We think you need these skills to ace Night Relief Supervisor in Devon, Exeter
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond to create great experiences for customers, so share specific examples that showcase your skills.
Flexibility is Key: Since the role requires working nights, emphasise your flexibility in your application. Let us know that you're ready to adapt to the shift patterns and can handle the responsibilities that come with them.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the Night Relief Supervisor role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at Admiral
✨Know the Company Inside Out
Before your interview, take some time to research Luxury Leisure Talarius and their venues. Understand their values, the services they offer, and what sets them apart in the gaming industry. This knowledge will help you demonstrate your enthusiasm and fit for the role.
✨Showcase Your Customer Service Skills
As a Night Relief Supervisor, customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlight how you can create a welcoming atmosphere and handle any challenges that may arise during your shift.
✨Be Ready for Supervisory Scenarios
Since you'll be stepping up to supervisory duties, think about situations where you've had to lead a team or resolve conflicts. Be prepared to discuss your leadership style and how you would ensure compliance with policies like Challenge 25 while maintaining a fun environment.
✨Flexibility is Key
Given the shift patterns, emphasise your flexibility and willingness to work nights. Share any previous experience working unconventional hours and how you manage your time effectively. This shows you're ready to commit to the role's demands.