Overview
As a Senior IT Business Analyst, you will lead and shape analysis on complex, high‑impact projects and programmes across the Strategic Change Portfolio and IT, bridging the gap between business needs and technical solutions. This role supports the organisation in achieving strategic goals through effective business analysis that adheres to best‑practice and Admirals governance and change controls.
You will also have a central role in developing and evolving the business analysis team within Admiral, leading by example and coaching Business Analysts across all aspects of project delivery.
Key to the position is the ability to translate complex business needs into actionable requirements, coach others, and contribute to the successful delivery of significant projects.
Main Duties
Project Delivery and Execution
- Lead analysis from pre‑inception to support the business in assessing problem statements, opportunities and the feasibility of new ideas to support investment requests.
- Engage and collaborate with stakeholders at all levels across business and technology to elicit, analyse, validate and manage business and technical requirements.
- Define project scope, deliverables and success criteria for technical and business change.
- Translate business needs into clear, actionable requirements, user stories, use cases and functional specifications.
- Track, monitor and report on analysis outcomes and agreed KPIs to ensure project delivery delivers expected value and outcomes.
- Carry out BA activities across the delivery lifecycle, selecting the most appropriate tool from the BA toolkit to execute.
- Build and maintain effective relationships with Architecture teams to determine optimal solutions based on business need.
- Collaborate with Architecture and delivery teams to determine optimal solutions based on business needs.
BA Leadership and Coaching
- Lead by example, ensuring analysis is best‑in‑class within complex IT environments.
- Support and coach Business Analysts, providing guidance and mentorship through 1:1 sessions, team meetings or knowledge transfer sessions.
- Support Business Analyst Leads in disseminating best‑practice analysis capabilities, championing excellence in the team and across the business.
- Support Business Analyst Leads to drive and ensure consistency in business analysis, focusing on performance and key KPIs.
Metric and Performance
- Accountable for shaping analysis that directly informs investment decisions, solution direction and delivery outcomes for strategically significant change.
- Support the development of a culture within the business analysis team that focuses on delivering value rather than process, by identifying and challenging the status quo.
- Deliver process changes that enhance efficiency and effectiveness of business analysis, and support Business Analysts to do likewise.
- Contribute to lessons learned and ensure these are disseminated, shared and acted upon across the Business Analyst team.
Essential Skills Required
- Substantial experience leading business analysis across large‑scale, complex IT and business change, including end‑to‑end technical delivery.
- Strong understanding of Software Development Lifecycle (SDLC) and change delivery methodologies, with experience working across agile, waterfall and hybrid environments.
- Experience of business analysis across the delivery lifecycle and across various technology solutions.
- Excellent written and verbal communication skills, with the ability to engage confidently with stakeholders at all levels.
- Strong problem‑solving skills and the confidence to challenge constructively.
- Proven ability to translate complex business needs into clear, actionable requirements.
- Confident in leading workshops to elicit requirements, frame problem statements, guide decision‑making and present analysis with stakeholders at all levels.
- Proficient in creating detailed analysis documentation (e.g. Lean UX canvas, business case, BPMN process models, BRD’s, user stories, functional specifications).
- Experience supporting testing activities, including defining acceptance criteria, clarifying requirements and reviewing test cases.
- Experience collaborating with Architecture, Developers, QA, Engineering and Delivery teams to support end‑to‑end delivery.
- Experience working with third‑party vendors, including supporting RFI/RFP activity, supplier selection and evaluating proposals.
- Comfortable contributing to commercial discussions, contract considerations and procurement or vendor‑management processes.
- Exposure to regulated environments or high‑risk change, with an understanding of governance and control frameworks.
- Confident using tools such as Teams, SharePoint, Word, Excel, PowerPoint, Visio, JIRA, MIRO, Copilot and Confluence.
- Strong commercial acumen.
- Coaching and mentoring of other Business Analysts in a complex IT environment.
Desirable Skills Required
- At least 4‑5 years’ experience in a Senior Business Analyst role within IT.
- Experience leading analysis within a regulated environment; experience in Financial Services or Insurance is desirable.
- Proficient in business analysis tools and methodologies.
- Relevant professional qualifications: IIBA, BCS or equivalent (e.g. ECBA, CCBA, CBAP, BCS foundation).
- Experience uplifting BA maturity, including developing BA templates, processes, standards and ways of working.
- Formal Coaching or Mentoring qualification.
Working Arrangements
- This is a hybrid role, with expectations to attend the Ty Admiral Cardiff office once per month for local employees, and once per quarter for remote colleagues.
Benefits
- Free shares of up to £3,600 per year after one year of service.
- 33 days holiday (including bank holidays) upon joining, increasing with tenure up to 38 days (including bank holidays).
- Option to buy or sell up to an additional five days of annual leave.
Disability Confident Leader
As a Disability Confident Leader, we invite a fair and proportionate number of applicants with a disability or long‑term health condition, who opt into the Disability Confident scheme, to the first stage of our selection process. We will provide reasonable adjustments or support during the selection process to accommodate candidates with disabilities.
