Data Analyst: Customer Operations Insights in Cardiff

Data Analyst: Customer Operations Insights in Cardiff

Cardiff Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Admiral

At a Glance

  • Tasks: Transform complex data into actionable insights and build impactful dashboards.
  • Company: Join Admiral, a leading company in customer operations analytics.
  • Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for growth.
  • Other info: Work in a dynamic team environment with excellent career advancement potential.
  • Why this job: Make a real difference by analysing customer journeys and supporting self-serve analytics.
  • Qualifications: Strong SQL skills and experience in reporting or analytics are essential.

The predicted salary is between 30000 - 40000 £ per year.

Admiral is seeking two technically strong Data Analysts to join our Customer Operations Data & Analytics team in Cardiff. This hands-on role involves coding, data modelling, and transforming complex data into actionable insights.

You will be responsible for building dashboards and reports, analysing customer journeys, and supporting self-serve analytics. Ideal candidates will have strong SQL skills and experience in reporting or analytics.

The role offers a hybrid work approach, with expectations of office presence two days a week.

Data Analyst: Customer Operations Insights in Cardiff employer: Admiral

Admiral is an excellent employer that fosters a collaborative and innovative work culture, where Data Analysts can thrive in their roles while contributing to meaningful customer insights. With a hybrid work model that promotes flexibility, employees enjoy a balanced work-life dynamic, alongside opportunities for professional growth and development within the vibrant city of Cardiff. The company values its team members, offering competitive benefits and a supportive environment that encourages creativity and analytical thinking.

Admiral

Contact Details:

Admiral Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Data Analyst: Customer Operations Insights in Cardiff

Tip Number 1

Get your hands dirty with SQL! Brush up on your coding skills and practice building queries. The more comfortable you are with data manipulation, the better you'll shine in interviews.

Tip Number 2

Show off your analytical skills by creating a portfolio of dashboards and reports. Use real or sample data to demonstrate how you can turn complex information into clear insights. This will give you an edge when discussing your experience.

Tip Number 3

Network like a pro! Connect with current employees at Admiral on LinkedIn or attend industry meetups. Building relationships can lead to insider tips and even referrals, which can be a game-changer in landing that interview.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the team at Admiral.

We think you need these skills to ace Data Analyst: Customer Operations Insights in Cardiff

SQL
Data Modelling
Data Transformation
Dashboard Building
Report Generation
Customer Journey Analysis
Self-Serve Analytics

Some tips for your application 🫡

Show Off Your SQL Skills:Make sure to highlight your SQL expertise in your application. We want to see how you can manipulate and query data effectively, so don’t hold back on showcasing your experience with coding and data modelling.

Be Clear About Your Experience:When detailing your past roles, focus on your experience in reporting and analytics. We’re looking for candidates who can transform complex data into actionable insights, so give us examples of how you've done this before.

Dashboards and Reports Matter:If you've built dashboards or reports in the past, make sure to mention them! We love seeing how you’ve visualised data to support decision-making, so include any relevant projects that demonstrate your skills.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Admiral

Show Off Your SQL Skills

Make sure to brush up on your SQL knowledge before the interview. Be ready to discuss your experience with SQL in detail, and if possible, prepare to solve a few coding challenges on the spot. This will demonstrate your technical prowess and problem-solving abilities.

Know Your Data Modelling Techniques

Familiarise yourself with different data modelling techniques relevant to customer operations. Be prepared to explain how you've used these techniques in past projects to transform complex data into actionable insights. This shows that you can think critically about data and its applications.

Prepare for Dashboard Discussions

Since building dashboards is a key part of the role, come prepared with examples of dashboards you've created in the past. Be ready to discuss the tools you used, the metrics you focused on, and how your dashboards helped drive decisions. This will highlight your practical experience and understanding of self-serve analytics.

Understand Customer Journeys

Research common customer journey frameworks and be ready to discuss how data analysis can enhance these journeys. Think of specific examples where your insights led to improvements in customer experience. This will show that you not only understand data but also its impact on real-world scenarios.