At a Glance
- Tasks: Join our team to manage customer accounts and support financial operations.
- Company: Admiral Money, a dynamic lending arm of Admiral Group.
- Benefits: 33 days holiday, share options, and flexible working.
- Other info: Hybrid role with opportunities for growth and development.
- Why this job: Gain valuable finance experience while making a real impact in a supportive team.
- Qualifications: 12 months in banking or finance, with a keen interest in numbers.
The predicted salary is between 30000 - 40000 £ per year.
About us
Admiral Money is the dynamic lending arm of Admiral Group, offering personal loans, motor finance, and homeowner loans since 2017. We’re building something special for our customers and are looking for curious, driven individuals ready to learn, take on challenges, and make an impact.
The role
We’re looking for a motivated individual to join our dynamic Customer Accounts Team as a Customer Accounts Representative (CAR). This is a fantastic opportunity for someone with at least 12 months of experience in bank reconciliation or payments to build on their existing knowledge and gain exposure to broader finance operations. This role is ideal for someone looking to build on their foundational finance experience, explore how payments and reporting drive business decisions, and grow within a supportive and fast-paced team.
Please note: This role is hybrid, with one fixed office day per week (typically Thursday). There may be occasions where additional office days are needed to support business requirements.
What you’ll be doing
- Work at the heart of the business where money moves in and out every day.
- Apply and expand your understanding of bank reconciliation, BACS processes, and financial accuracy.
- Support day‑to‑day banking operations, including payments, suspense queues, and DCA posting.
- Help manage invoices and purchase order processes, linking them to overall financial performance.
- Liaise with internal teams to ensure correct payment and invoice information is shared and actioned.
- Gain exposure to Bottom Line Reporting and commercial finance insights.
- Suggest improvements and help shape better processes.
- Be a go‑to contact for cross‑departmental queries, helping colleagues across the business navigate payment and invoice processes with clarity and confidence.
Essential Criteria
- Minimum 12 months’ experience in banking, payments, or a similar finance role.
- A keen interest in finance, numbers, and business processes.
- Strong attention to detail and good organisational skills.
- Confidence to ask questions, collaborate with others, and get stuck in.
- A proactive attitude and a willingness to learn.
- Familiarity with Pan front & back office systems is desirable.
Admiral: Where You Can
- Everyone receives 33 days holiday (including bank holidays) when they join, increasing to a maximum of 38 days (including bank holidays) the longer you stay.
- Option to buy or sell up to an additional five days of annual leave.
- Eligible for up to £3,600 of free shares each year after one year of service.
EEO and Disability Statement
We are fully committed to making sure your progression is not slowed or halted by barriers related to race, gender, age, sexuality or any of the protected characteristics. As a Disability Confident Leader, for candidates with a disability or long‑term health condition that opt into the Disability Confident scheme, we’ll invite a fair and proportionate number of applicants that meet the essential requirements of the role to the first stage of our selection process.
Customer Accounts Representative in Cardiff employer: Admiral
Admiral Money is an exceptional employer that prioritises employee growth and well-being, offering a generous holiday allowance of 33 days, which can increase to 38 days with tenure. The hybrid work model fosters a supportive and dynamic work culture, allowing team members to thrive while gaining valuable exposure to finance operations and making impactful contributions within a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Accounts Representative in Cardiff
✨Tip Number 1
Network like a pro! Reach out to current employees at Admiral Money on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Customer Accounts Representative role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of bank reconciliation and payments. We want to see that you’re not just familiar with the basics but also eager to dive deeper into financial operations.
✨Tip Number 3
Show off your proactive attitude! During interviews, share examples of how you've suggested improvements in past roles. This will demonstrate your ability to contribute to our dynamic team and help shape better processes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are genuinely interested in joining us at Admiral Money.
We think you need these skills to ace Customer Accounts Representative in Cardiff
Some tips for your application 🫡
Show Your Experience:Make sure to highlight your 12 months of experience in banking or payments. We want to see how your background aligns with the role, so don’t hold back on sharing relevant examples!
Be Curious and Proactive:We love candidates who are eager to learn and take initiative. In your application, mention any times you've asked questions or suggested improvements in your previous roles. It shows us you're ready to dive in!
Attention to Detail is Key:Since this role involves financial accuracy, it’s crucial to demonstrate your strong attention to detail. Use specific examples from your past work where your organisational skills made a difference.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Admiral Money!
How to prepare for a job interview at Admiral
✨Know Your Numbers
Since the role revolves around finance, brush up on your knowledge of bank reconciliation and BACS processes. Be ready to discuss how these elements impact business decisions, as this shows your understanding of the financial landscape.
✨Show Your Curiosity
Admiral Money values curious individuals. Prepare questions about their operations and how the Customer Accounts Team contributes to the overall success of the company. This demonstrates your eagerness to learn and engage with the team.
✨Highlight Your Experience
With at least 12 months in a banking or payments role, be sure to share specific examples of your past experiences. Discuss how you've managed invoices or improved processes, as this will showcase your practical knowledge and problem-solving skills.
✨Be Proactive and Collaborative
Emphasise your proactive attitude and willingness to collaborate. Share instances where you’ve worked with cross-departmental teams to resolve issues or improve processes, as this aligns perfectly with what Admiral Money is looking for in a candidate.
