Business Development Manager - Scotland in London

This is a field-based role covering North, Central and East Scotland – Head Office attendance is only required for specific meetings/purposes. You will need to live in or near your assigned geography.

Objectives of the role

The purpose of the BDM role is to grow and maintain strong and open business relationships across the area. Maximising the profitability of each site both for Admiral and the licensee is key. BDMs should use their strong commercial business acumen and influencing skills in order to achieve budgeted profit targets and to continue to drive high performance by recruiting strong calibre business-minded entrepreneurs.

Key Responsibilities

• Develop, implement and maintain a clear operational plan for every pub in the area, to deliver a budget with a focus on five key performance areas: driving income and sales, reducing failure and improving average tenure, investing to maintain and grow income.
• Establish trust and confidence with your licensees through regular and effective business meetings. Motivate, support, influence and deliver appropriate levels of challenge where necessary and escalate as required to your ROD.
• Recruit (alongside the Recruitment Team) business entrepreneurs with the commitment, passion and skills to ensure achievement of both the individuals' business plan and Admiral's growth objectives.
• Drive growth through well-executed business development meetings. Look at continuous improvement through appropriate advice, retail development opportunities, quality checks, negotiation and capex.
• Support and improve existing licensee skills through quality, targeted and meaningful support alongside utilisation of Admiral’s training resources.
• Identify suitable investment opportunities and develop and maintain high-quality business rationales for an ongoing Capex programme.
• Recruit suitably funded business entrepreneurs and work effectively with the credit control team to optimise cash collection and overall management of debt with licensees, without compromising sales opportunities.
• Build strong working relationships and work positively within the regional team, the wider field teams, and with all support teams and Head Office departments.
• Participate in and support company projects as required.

Skills and Experience Competency Requirements

• Influencing and Negotiation: Able to negotiate and sell ideas and suggestions. Drives, influences and convinces others.
• Taking Responsibility and Control: Seeks responsibility and wants authority. Takes ownership of problems and willingly accepts responsibility for them.
• Communication and Interpersonal Sensitivity: Builds good relationships with others, ensuring an open, honest and trustworthy approach.
• Pro-Active and Strategic Thinking: Is pro-active and prepared to take the initiative. Can anticipate problems and thinks of the long term as well as towards short-term objectives.
• Commercial and Business Awareness: Is aware of business implications. Has an understanding of competitors and the marketplace.
• Challenging and Analytical: Focuses and understands the key issues. Is challenging, analytical and systematic in approach.
• Innovative Thinking: Is innovative in the ways of doing business. Thinks laterally and has a wide perspective.
• Personal Organisation: Can prioritise and organise. Is methodical and detail-conscious.
• Emotional Resilience: Is tenacious and resilient. Will persevere until a solution is found.
• Drive and Results Orientation: Is achievement focused and results-orientated. Achieves objectives, owns targets and is process driven.

Technical Requirements

• Comprehensive experience of profit responsibility within a customer-facing multi-site management role.
• Understanding of licensing laws and the Pubs Code is desired but not essential.
• Computer literate – a minimum of intermediate Word, Outlook and Excel plus basic Power Point.
• Full GB Driving License.
• Home location ideally sufficiently proximate to work region.

This position is a regulated Conduct Role under the FCA’s Senior Managers and Certification Regime (SM&CR).