At a Glance
- Tasks: Deliver top-notch customer service and promote exciting offers in a vibrant gaming environment.
- Company: Join Admiral Slots, a leading name in luxury gaming entertainment across the UK.
- Benefits: Flexible hours, competitive pay, and extra £1.50 per hour for night shifts.
- Other info: Great opportunities for personal and professional growth in a dynamic setting.
- Why this job: Be part of a fun team and enhance your skills while enjoying a modern work atmosphere.
- Qualifications: No specific experience needed, just a passion for customer service and teamwork.
The predicted salary is between 20000 - 25000 € per year.
Luxury Leisure Talarius, trading as Admiral Slots, is a market leading provider of slots and gaming entertainment in the UK. Boasting over 280 high street and seaside gaming stores, Admiral offers the ultimate gaming experience, showcasing the best casino and classic slot games available on both the most technologically advanced slot machines and traditional fruit machines. We are constantly investing in the latest technology releases and looking to acquire new venues to continue to grow our portfolio. Our aim is to offer our customers impeccable playing environments and an outstanding service that sets us apart from our competitors. Many of our stores are recently refurbished portraying a really modern outlook and a first class working environment. Working for Admiral is rewarding, fun and delivers excellent opportunities to progress and develop both personally and professionally.
Hours per week: 20. Shift pattern: Monday–Sunday, Night Shift 21:45–08:15. Full flexibility across the week, working 2 out of 7 nights per week. If working between the hours of 11pm and 6am, you will receive an additional £1.50 per hour between those times.
By delivering excellent customer service, you will play an integral role in day to day running of our venue. Once you have completed your training, you could be:
- Promoting our excellent offers, promotions and events.
- Providing refreshments and snacks to our customers.
- Recommending games and alternative machines to our customers, using your product knowledge gained through our training programme.
- Handling cash and providing customers with change.
Customer Service Assistant in Stoke-on-Trent employer: Admiral Slots
At Admiral Slots, we pride ourselves on being a leading employer in the gaming industry, offering a vibrant and modern working environment across our numerous locations. Our commitment to employee development is evident through comprehensive training programmes and clear pathways for career progression, ensuring that every team member can thrive both personally and professionally. With flexible working hours and competitive pay, including additional night shift incentives, we create a rewarding atmosphere where exceptional customer service is celebrated and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant in Stoke-on-Trent
✨Tip Number 1
Get to know the company! Research Admiral Slots and understand their values, services, and what makes them stand out in the gaming industry. This will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since you'll be interacting with customers regularly, think of scenarios where you can demonstrate your ability to handle queries and complaints effectively. Role-playing with a friend can really help!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to gain insights about working at Admiral. They might share tips or even refer you for the position, which can give you a leg up in the hiring process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you’re proactive and serious about joining the Admiral team. Don’t miss out on this opportunity!
We think you need these skills to ace Customer Service Assistant in Stoke-on-Trent
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of humour or a personal story can make your application stand out.
Tailor Your Application:Make sure to tailor your application specifically for the Customer Service Assistant role at Admiral Slots. Highlight any relevant experience in customer service and your passion for providing an outstanding gaming experience.
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Admiral Slots
✨Know Your Customer Service Basics
Before heading into the interview, brush up on your customer service skills. Understand what excellent service looks like and be ready to share examples of how you've provided it in the past. This will show that you’re not just familiar with the concept but can also apply it in real situations.
✨Familiarise Yourself with the Company
Take some time to research Admiral Slots and their offerings. Knowing about their gaming machines, promotions, and customer experience will help you answer questions more confidently and demonstrate your genuine interest in the role.
✨Prepare for Cash Handling Questions
Since handling cash is a big part of the job, be prepared to discuss your experience with cash transactions. Think of specific instances where you’ve managed cash effectively, dealt with discrepancies, or provided change to customers. This will highlight your reliability and attention to detail.
✨Show Your Flexibility
Given the shift patterns, it’s important to express your flexibility during the interview. Be honest about your availability and willingness to work nights and weekends. This shows that you’re committed to meeting the needs of the business and can adapt to their schedule.
