At a Glance
- Tasks: Lead a vibrant team to ensure exceptional service and smooth operations in a lively pub environment.
- Company: The Admiral Hardy, a popular British pub in the heart of Greenwich.
- Benefits: 50% off food and 20% off drinks, plus growth opportunities in a supportive setting.
- Other info: Join a fun, inclusive workplace where your contributions truly matter.
- Why this job: Be part of a dynamic team and create memorable experiences for guests every day.
- Qualifications: Experience in hospitality leadership, strong organisational skills, and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
At the corner of the market, centrally located in the heart of Greenwich, The Admiral Hardy is your ideal British pub, bar and event space, catering to families, tourists and students alike. The site hosts two separate event spaces and a spacious pub as well as a 7 bedroom hotel.
As a Supervisor, you play a key role in the smooth and successful operation of our business. You will lead by example, ensuring daily tasks are completed efficiently while maintaining a positive and safe environment for both staff and guests. This position requires a hands-on approach, excellent communication skills, and the ability to inspire and support team members during shifts.
Key Responsibilities:- Oversee the day-to-day operations, ensuring all tasks are completed to the highest standard.
- Support and guide team members during shifts, fostering collaboration and a positive work environment.
- Take charge of running individual shifts, ensuring seamless service and operational efficiency.
- Ensure every guest has an outstanding experience, resolving issues promptly and professionally.
- Monitor and enforce compliance with health and safety regulations, maintaining a safe environment for staff and guests.
- Uphold company standards and policies while contributing to a culture of excellence and accountability.
- Previous experience in a supervisory or team leadership role, preferably in hospitality or retail.
- Strong organizational skills with the ability to multitask and prioritize under pressure.
- A passion for delivering exceptional customer experiences.
- Excellent problem-solving abilities and attention to detail.
- Knowledge of health and safety regulations and a commitment to ensuring compliance.
- A positive attitude, with the ability to motivate and inspire a team.
- A supportive and inclusive work environment.
- Opportunities for personal and professional growth.
- 50% off food, 20% off drinks at all Mosaic Pub and Dining Venues.
FOH Supervisor employer: Admiral Hardy
The Admiral Hardy is an exceptional employer located in the vibrant heart of Greenwich, offering a supportive and inclusive work environment where team members can thrive. With opportunities for personal and professional growth, as well as generous discounts on food and drinks, we foster a culture of collaboration and excellence that ensures every staff member feels valued and inspired to deliver outstanding customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land FOH Supervisor
✨Tip Number 1
Get to know the venue! Before your interview, pop by The Admiral Hardy and soak up the atmosphere. Chat with staff and customers to get a feel for the vibe. This will help you tailor your approach and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! As a FOH Supervisor, you'll need to inspire and support your team. Role-play common scenarios with a friend or family member to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experience where you've resolved issues quickly and effectively. Be ready to share these stories during your interview to demonstrate your ability to keep things running smoothly.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative. Make sure to highlight your passion for delivering exceptional customer experiences and your commitment to health and safety regulations in your application.
We think you need these skills to ace FOH Supervisor
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application:Make sure to tailor your application to the FOH Supervisor role. Highlight your relevant experience in hospitality and how it aligns with our values at The Admiral Hardy. This shows us you’re genuinely interested!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of your skills and experiences. Avoid fluff – we want to know what makes you the best fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Admiral Hardy
✨Know the Venue Inside Out
Before your interview, make sure you know The Admiral Hardy like the back of your hand. Familiarise yourself with the menu, the layout, and the vibe of the place. This shows that you're genuinely interested and ready to hit the ground running.
✨Showcase Your Leadership Skills
As a FOH Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you inspired your team to deliver exceptional service.
✨Demonstrate Problem-Solving Abilities
Think of a few scenarios where you had to think on your feet in a busy environment. Be ready to discuss how you handled challenges, especially in hospitality settings. This will show that you can maintain composure under pressure.
✨Emphasise Customer Experience
Prepare to talk about what exceptional customer service means to you. Share specific instances where you went above and beyond for a guest. This aligns perfectly with the role's focus on ensuring every guest has an outstanding experience.
