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- Tasks: Lead the Workplace Services team and enhance customer-focused facilities operations.
- Company: Join Admiral Group Plc, a forward-thinking company committed to innovation.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Why this job: Be part of transformative changes in our office environment and make a real impact.
- Qualifications: Management experience and knowledge of health & safety legislation required.
- Other info: Collaborative culture with a focus on sustainability and continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Join to apply for the Workplace Services Team Manager role at Admiral Group Plc.
The role includes management of the 2nd line day to day customer facing facilities operations which include safe operation and maintenance of the internal building fabric in conjunction with our staff that are attending the offices.
A practical understanding of health and safety and operational soft and hard services within a facilities role is essential. As part of the role, we will require for you to collaborate with the Facilities leadership team to enhance the customer offering whilst providing a proactive and team driven approach.
Understanding key facilities data across the key metrics within the core Facilities Management areas which will include attendance, reactive and proactive service desk volumes along with project driven work.
We are undergoing evolutionary changes within our office environment and systems which you will play a key part in alongside the leadership team.
Key Responsibilities
- Team Management and leading of the Workplace Services team and to develop a broad set of Facilities Management skills within the team.
- Continually developing and improving office-based services in line with our departmental objectives of customer first.
- Consistently reviewing data and metrics available to develop and suggest both tactical and strategic improvements.
- Continually review and improve processes and procedures using data/feedback in line with business requirements.
- Customer focussed and working with our customers on site to develop and provide the services they need in a proactive and considered way.
- Projects and Change Management to be co-ordinated and arranged with your team resource considered.
- Liaison with the customers through identifying areas which require it.
- Management of the day-to-day 3rd party contractors which form part of the extended facilities team.
- Awareness of sustainable practices and goals and working with the department to help us achieve them.
- Identify workplace-based projects and feed into the budget process for securing spend to implement and oversee those projects.
- Working with the Facilities leadership to collaborate on change, projects and improvements to our services.
Key Skills / Qualifications
- Management experience and knowledge of HR Practices.
- Practical experience and knowledge of health & safety legislation in a similar office-based environment.
- Effective communication and reporting skills, both written and verbal.
- Proficient in the use of Microsoft office applications.
- Understanding of budget monitoring processes and recording of accurate financial data for areas of responsibility, signing off on appropriate invoices.
- Proven ability to prioritise and organise themselves and their team.
- Ability to plan ahead and work within agreed deadlines.
Please note – we may close this vacancy early if we receive lots of applications or business priorities change.
Location
Barnstaple, England, United Kingdom
#J-18808-Ljbffr
Workplace Services Team Manager employer: Admiral Group plc
Contact Detail:
Admiral Group plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workplace Services Team Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching Admiral Group Plc and their workplace culture. Tailor your responses to show how your experience aligns with their customer-first approach and your understanding of health and safety practices.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've successfully managed teams and improved processes in previous roles. Use specific examples to demonstrate your proactive approach to facilities management.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and contributing to the exciting changes happening at Admiral.
We think you need these skills to ace Workplace Services Team Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Workplace Services Team Manager. Highlight your management experience and any relevant facilities operations skills that match the job description. We want to see how you can bring value to our team!
Showcase Your Communication Skills: Since effective communication is key in this role, use your application to demonstrate your written and verbal skills. Whether it’s through a clear structure in your CV or a well-crafted cover letter, let us see how you can convey information effectively.
Highlight Relevant Experience: Don’t forget to mention your practical understanding of health and safety legislation and any experience with budget monitoring. We’re looking for someone who can hit the ground running, so make sure we know what you’ve done before!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates about your application status. Plus, it’s super easy!
How to prepare for a job interview at Admiral Group plc
✨Know Your Facilities Management Basics
Make sure you brush up on your knowledge of health and safety legislation, as well as operational soft and hard services. Being able to discuss these topics confidently will show that you understand the core responsibilities of the role.
✨Showcase Your Team Management Skills
Prepare examples of how you've successfully managed a team in the past. Highlight your ability to develop skills within your team and how you've fostered a customer-first approach in previous roles.
✨Be Data-Driven
Familiarise yourself with key facilities metrics and be ready to discuss how you've used data to drive improvements in your previous positions. This will demonstrate your analytical skills and your proactive approach to problem-solving.
✨Emphasise Collaboration and Communication
Think of instances where you've worked closely with other teams or departments to achieve a common goal. Effective communication is crucial in this role, so be prepared to share how you've successfully liaised with customers and stakeholders.
