Senior Delivery Lead

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The Senior Delivery Lead is accountable for driving delivery within the AI Strategy & Capability Hub, ensuring outcomes align with product OKRs, budgets, and quality standards. Acting as a servant leader, they facilitate agile practices, remove impediments, and foster continuous improvement. They oversee day-to-day agile management, coach Squad Leads, and mentor Delivery Leads, while promoting consistent agile ceremonies and skills growth. With expertise in both predictive and generative AI, they balance cost, value, and business priorities, aligning IT supply with strategic demand.

Key Accountabilities

• Portfolio & Planning: Oversee and evolve portfolio/programme plans to align with business vision and budgets. Define PI events and resource strategies.
• Backlog & Metrics: Prioritise and communicate backlogs in line with OKRs. Track and report key metrics.
• Leadership & Culture: Inspire teams, role-model core values, and drive collaboration. Coach Squad Leads and mentor Delivery Leads.
• Communication & Engagement: Promote open communication, participate in portfolio syncs, and support alignment with business vision.
• Resourcing & Supplier Management: Build cost-effective contracts, manage supplier performance, and ensure delivery within budgets.

Key Responsibilities

• Strategic Leadership: Support Head of IT, act as key contact for delivery, and represent IT positively.
• Technology & Performance Insight: Stay updated on tech trends, develop OKRs, and manage performance/costs.
• Planning & Coordination: Understand IT estate, coordinate release schedules, and escalate delivery issues.
• Risk & Compliance: Proactively manage risks and ensure compliance with policies.
• Customer & Culture Focus: Promote customer-centricity and a positive departmental culture.

Key Interactions

• Align with Value Stream/Tribe Leadership and collaborate with other Delivery Leads.
• Work closely with Principal Engineers and Chapter Leads on resourcing and release schedules.
• Coach teams in Lean-Agile practices.

Essential Knowledge & Experience

• AI & Agile Delivery: Experience delivering change involving predictive or generative AI.
• Strong background in Agile environments and scaling Lean-Agile delivery models (e.g., PI planning, CI/CD).

Project & Technology Leadership

• Extensive experience in project management within the software development lifecycle.
• Proven technology leadership with budget management capabilities.
• Familiarity with tools like Jira and Confluence.

Communication & Influence

• Excellent communicator with strong negotiation and influencing skills, especially across large and distributed teams.
• Ability to lead calmly under pressure while inspiring team growth and excellence.

Certifications & Coaching

• SAFe 5 Agilist and Scrum Master certification (CSM or PSM).
• Extensive experience in coaching and mentoring aligned with Agile principles.

Admiral: Where You Can

We take pride in being a diverse and inclusive business. It\’s a place where you can Be You, and show up as you are. We’re committed to fostering a people-first culture where everyone is accepted, supported, and empowered to be brilliant. You can, Grow And Progress at a pace and direction that suits you, Make A Difference for our customers and each other, and Share in Our Future with all colleagues eligible for up to £3,600 of free shares each year after one year of service.

Everyone receives 33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays). You also have the option to buy or sell up to an additional five days of annual leave.

We’re proud of our people-first culture. In fact, we\’ve been recognised as a Great Place to Work for Women, a Great Place to Work for Wellbeing, and an overall Great Place to Work for over 25 years! We’re fully committed to making sure your progression is not slowed or halted by barriers related to race, gender, age, sexuality or any of the protected characteristics.

Our fantastic benefits make sure our colleagues have a great work-life balance; You can view some of our other key benefits here.