Learning Delivery Manager

Overview

We are looking for an experienced and highly skilled people manager and lead learning facilitator who can bring their experience to engage, inspire and develop others. You will be part of our dedicated team of learning professionals, to ensure that we engage and provide the best possible learning outcomes for our learners in a range of mediums.

Experience in leadership, management and behavioural based learning is a must. This role would suit someone who has previously managed a team, ideally a team of learning facilitators, and has a minimum of 5 years professional L&D delivery experience. In addition, you will need to be passionate about learning, dedicated to developing people and is great with stakeholders at all levels of the business.

Core responsibilities

• Line manage, coach and support the learning facilitators.
• With the support of the L&D admin team, plan the workload for the team to successfully deliver the business\’s learning needs.
• Ensure the processes that the team run are fit for purpose and result in successful learning delivery.
• Propose and implement new learning delivery methods, processes and technology based on an understanding of what great looks like both inside and outside of Admiral.
• Report regularly on progress via agreed OKRs.
• Work closely with the Learning and Development Management Team and their direct reports to ensure that the learning provision meets the desired outcomes.
• To supporting the ILM centre in Marking and Quality control as necessary.
• To provide engaging and effective learning sessions that deliver measurable outcomes that have been agreed by the learning architect and designer.

Knowledge, core capabilities and experience

• A proactive and positive mindset orientated towards continuous improvement
• Experience of working with and operating at a senior manager level
• An excellent track record of running successful teams, inspires team members and challenge all levels of staff
• Ability to build open relationships and gain consensus with all internal and external stakeholders.
• Wide experience of L&D methods, with an in-depth knowledge of adult education and learning techniques.
• Comfortable using data and feedback to drive change.
• A highly collaborative spirit and consistently driving for excellence.
• To evaluate the effectiveness of a learning session making recommendations and improvements when necessary.
• Multi skilled in different facilitation and able to deliver in a variety of channels including podcasts, videos and live/virtual classroom sessions.
• Experience of delivering professional learning sessions including leadership, management, interpersonal, communication skills, change, products, and services.
• An effective coach that has knowledge and experience of using coaching methodology to maximise a coacher\’s potential.
• Skilled and knowledgeable as a consultant that can advise our business on training solutions that support their goals and strategy
• Desirable to be a practitioner in one or more of the following: Myers Briggs, Insights, Facet 5, Disc or Korn Ferry Leadership.
• Desirable to be accredited at ILM level 7 in leadership and management or have equivalent experience.

Location

Admiral Group have a flexible working policy with remote, office and hybrid working options. Ideally, you will be able to commute to our office in Cardiff or Swansea on a weekly basis and be available for face-to-face delivery if required.

Please note – we may close this vacancy early if we receive lots of applications or business priorities change.

Admiral: Where You Can

We take pride in being a diverse and inclusive business. It\\\’s a place where you can Be You, and show up as you are. We’re committed to fostering a people-first culture where everyone is accepted, supported, and empowered to be brilliant. You can, Grow And Progress at a pace and direction that suits you, Make A Difference for our customers and each other, and Share in Our Future with all colleagues eligible for up to £3,600 of free shares each year after one year of service.

Everyone receives 33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays). You also have the option to buy or sell up to an additional five days of annual leave.

We’re proud of our people-first culture. In fact, we\\\’ve been recognised as a Great Place to Work for Women, a Great Place to Work for Wellbeing, and an overall Great Place to Work for over 25 years! We’re fully committed to making sure your progression is not slowed or halted by barriers related to race, gender, age, sexuality or any of the protected characteristics.

Our fantastic benefits make sure our colleagues have a great work-life balance; You can view some of our other key benefits

#LI-AM1