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- Tasks: Lead innovative service design initiatives for AI-driven insurance journeys.
- Company: Admiral Group Plc, a leader in the insurance industry with a focus on customer needs.
- Benefits: 33 days holiday, up to £3,600 in free shares, and a diverse, inclusive culture.
- Other info: Join a dynamic team that values innovation and inclusivity.
- Why this job: Shape the future of insurance by designing impactful customer experiences.
- Qualifications: Over 6 years of service design experience and strong visualisation skills.
The predicted salary is between 60000 - 80000 £ per year.
Admiral Group Plc is seeking a Service Designer to lead complex service design initiatives, ensuring customer needs influence strategy and innovation.
The ideal candidate will have over 6 years of experience, strong expertise in service design, and the ability to visualize complex service journeys.
This role promotes a diverse and inclusive culture and offers competitive benefits including 33 days holiday and up to £3,600 in free shares annually.
Senior Service Designer — AI-Driven Insurance Journeys in Cardiff employer: Admiral Group plc
Contact Detail:
Admiral Group plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Designer — AI-Driven Insurance Journeys in Cardiff
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your portfolio! As a Service Designer, visuals are key. Make sure to have a well-organised portfolio that showcases your best work and highlights your experience in designing customer journeys.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to service design. We recommend role-playing with a friend to get comfortable discussing your approach to complex service initiatives.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our diverse and inclusive culture at Admiral Group.
We think you need these skills to ace Senior Service Designer — AI-Driven Insurance Journeys in Cardiff
Some tips for your application 🫡
Showcase Your Experience: Make sure to highlight your 6+ years of experience in service design. We want to see how you've tackled complex projects and what impact your work has had on customer journeys.
Visualise Your Ideas: Since this role involves visualising complex service journeys, include examples of your work that demonstrate your ability to create clear and engaging visuals. We love seeing creativity in action!
Emphasise Inclusivity: Admiral values a diverse and inclusive culture, so don’t forget to mention any experiences or initiatives you've been part of that promote inclusivity in your designs. It’s all about making services accessible for everyone!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Admiral Group plc
✨Know Your Service Design Inside Out
Make sure you brush up on your service design principles and methodologies. Be ready to discuss your past projects in detail, especially how you've visualised complex service journeys. This will show that you not only understand the theory but can also apply it practically.
✨Understand Admiral Group's Vision
Research Admiral Group Plc and their approach to AI-driven insurance journeys. Familiarise yourself with their values and recent innovations. This will help you align your answers with their goals and demonstrate your genuine interest in the company.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to solve hypothetical service design challenges. Practice articulating your thought process clearly and logically. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Showcase Your Collaborative Spirit
Since this role promotes a diverse and inclusive culture, be prepared to discuss how you've worked in teams. Share examples of how you've collaborated with different stakeholders to ensure customer needs are at the forefront of your designs.