Senior Data Insights Analyst - Customer Operations in Cardiff

Senior Data Insights Analyst - Customer Operations in Cardiff

Cardiff Full-Time 40000 - 50000 £ / year (est.) No working from home possible
Admiral Group plc

At a Glance

  • Tasks: Lead analytical projects to enhance customer journeys and operational performance.
  • Company: Join Admiral Group Plc, a supportive and innovative company in Cardiff.
  • Benefits: Enjoy up to £3,600 in free shares and generous holiday allowances.
  • Other info: Opportunity to coach fellow analysts and ensure data quality.
  • Why this job: Make a real impact by driving insights that influence decision-making.
  • Qualifications: Strong analytical skills and experience with SQL required.

The predicted salary is between 40000 - 50000 £ per year.

Admiral Group Plc is seeking a Senior Data Analyst to join the Customer Operations Data and Analytics team in Cardiff. This hands-on role involves leading analytical workstreams to improve customer journeys and operational performance.

You will leverage your strong analytical skills and experience with SQL to drive actionable insights, influence decision-making, and enhance reporting and dashboards. The role also includes coaching other analysts and ensuring data quality across the board.

We take pride in a supportive culture with benefits including up to £3,600 of free shares after a year of service and generous holiday allowances.

Senior Data Insights Analyst - Customer Operations in Cardiff employer: Admiral Group plc

Admiral Group Plc is an excellent employer, offering a supportive work culture that prioritises employee growth and development. Located in Cardiff, the company provides unique benefits such as up to £3,600 of free shares after a year of service and generous holiday allowances, making it an attractive place for those seeking meaningful and rewarding employment in the field of data analytics.

Admiral Group plc

Contact Details:

Admiral Group plc Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Data Insights Analyst - Customer Operations in Cardiff

Tip Number 1

Network like a pro! Reach out to current or former employees at Admiral Group Plc on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.

Tip Number 2

Prepare for the interview by brushing up on your SQL skills. We know that hands-on experience is key, so be ready to discuss how you've used data to drive insights in past roles.

Tip Number 3

Showcase your analytical prowess! Bring examples of dashboards or reports you've created that improved customer journeys or operational performance. Visuals can really make your case stand out.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Senior Data Insights Analyst - Customer Operations in Cardiff

Analytical Skills
SQL
Data Quality Assurance
Reporting and Dashboards
Coaching and Mentoring
Customer Journey Improvement
Operational Performance Analysis

Some tips for your application 🫡

Show Off Your Analytical Skills:Make sure to highlight your experience with SQL and any analytical projects you've led. We want to see how you've used data to drive insights and improve processes, so don’t hold back!

Tailor Your Application:Take a moment to customise your CV and cover letter for this role. Mention specific experiences that relate to improving customer journeys and operational performance, as that's what we're all about at Admiral Group.

Be Clear and Concise:When writing your application, keep it straightforward. Use bullet points where possible and make sure your key achievements stand out. We appreciate clarity and directness in communication!

Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Admiral Group plc

Know Your SQL Inside Out

Since the role heavily relies on SQL, make sure you brush up on your skills. Be prepared to discuss your experience with SQL in detail and even tackle some practical questions or exercises during the interview.

Showcase Your Analytical Mindset

Prepare examples of how you've used data to drive insights and improve customer journeys in previous roles. Think about specific projects where your analytical skills made a significant impact and be ready to share those stories.

Emphasise Coaching Experience

As this role involves coaching other analysts, highlight any mentoring or training experiences you've had. Discuss how you’ve helped others grow their skills and how you approach knowledge sharing within a team.

Understand the Company Culture

Familiarise yourself with Admiral Group's values and culture. Be ready to discuss how you align with their supportive environment and how you can contribute to maintaining that culture while driving performance improvements.